The growth of online social media represents a fundamental shift in the generation, consumption, and sharing of digital information online. Social media data comes in many forms: from blogs (Blogger, LiveJournal) and micro-blogs (Twitter) to social networking (Facebook, LinkedIn, Google+), wikis, social bookmarking (Delicious), reviews (Yelp), media sharing (Youtube, Flickr), and many others. The information inherent in these online conversations is a veritable gold mine with the ability to influence every aspect of a modern enterprise -- from marketing and brand management to product design and customer support. However, the task of drawing concrete, relevant, trustworthy, and actionable insights from the ever increasing volumes of social data presents a significant challenge to current day information management and business intelligence systems. As a result, there is growing interest and activity in the academic and industrial research communities towards various fundamental questions in this space:
New : Notifications sent to authors. Camera ready deadline for the accepted papers : Nov 15th 2012, 23:59 PM (UTC -11)
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