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Franchisees sue Cold Stone Creamery

posted Jan 28, 2012, 2:28 PM by Cold Stone Facts

Cold Stone franchisees sue parent company

Chain’s franchisee association requests information on marketing fund, gift cards

January 26, 2012 | By Ron Ruggless

A group of Cold Stone Creamery franchisees is suing parent company Cold Stone Creamery Inc., asking the franchisor to disclose information about a shared, vendor-contributed marketing fund and data on unredeemed gift cards.

The National Independent Association of Cold Stone Creamery Franchisees, or NIACCF, filed suit this week against Scottsdale, Ariz.-based Cold Stone Creamery in the 11th Judicial Circuit Court for Miami-Dade County, Fla.

A spokesperson for Cold Stone Creamery Inc., a division of Kahala Corp., said, “As a matter of company policy, we do not comment on pending legal matters.”