Chain’s franchisee association requests information on marketing fund, gift cards
January 26, 2012 | By Ron Ruggless
A group of Cold Stone Creamery franchisees is suing parent company Cold Stone Creamery Inc., asking the franchisor to disclose information about a shared, vendor-contributed marketing fund and data on unredeemed gift cards.
The National Independent Association of Cold Stone Creamery Franchisees, or NIACCF, filed suit this week against Scottsdale, Ariz.-based Cold Stone Creamery in the 11th Judicial Circuit Court for Miami-Dade County, Fla.
A spokesperson for Cold Stone Creamery Inc., a division of Kahala Corp., said, “As a matter of company policy, we do not comment on pending legal matters.”