By FL Franchisee
My sister owns three Burster's that are very successful. She's never had an unprofitable year even during the bad economy. She was so jealous of me when I opened my Cold Stone six years ago. I laughed at her. Now who's laughing?
If it weren't for her loaning me money, I would have closed the store that I should have closed years ago. Oh, and the cost of their Sweet Cream mix is SUBSTANTIALLY lower. Besides, the one number that matters to any franchisee is profit, and Kevin Blackwell has failed miserably to deliver a profitable business model. Case closed!
Kevin Blackwell couldn't manage his way out of a paper bag.