General Information

The following information will assist you during your visit and answer some commonly asked questions.

Office hours are 8:00 A.M. until 5:00 P.M. Monday through Friday, 8:00 A.M.  

Cottonwood Medical Center, Ltd.’s after hours and weekend services are designed to assist with your urgent health issues. A provider is always available and can be paged by our answering service. That number is 520-413-2063. Calls regarding prescription refills, insurance issues, etc., should be made during regular business hours. If you have a life-threatening emergency, call 911. 

To make an appointment call (520) 836-5538 and press # 2.  Please have your picture ID & insurance card available. Cottonwood participates in many plans and will need to verify coverage prior to your office visit. All new patients must enroll prior to making an appointment. Always remember arrive 30 minutes prior to your scheduled appointment and bring your insurance card(s) and picture ID with you to your office visit. We have an automated appointment reminder system. You will receive a telephone call/text message/email message prior to your scheduled appointment as a courtesy reminder. If you fail to cancel your appointment, there will be a charge of $50.

When calling during office hours and for the most expeditious service, decide what you need before you call. For medical advice, ask to leave a call back number and detailed message. For appointment  select #1,  For prescription refills, contact your pharmacy and ask them to request a refill utilizing our refill line, otherwise, select option # 2 on our phone system and leave your name (please spell it out) and phone number, the name of your prescription (again, spelling is imperative), your date of birth, and the pharmacy name and location. A nurse or medical assistant will respond to your request. Please keep in mind that not all requests will be honored. You may be asked to make an appointment with your provider. If you have a billing question, select option # 3. Be prepared to leave a detailed message since this department spends the majority of their time on the phone with patients or the insurance companies. For medical record requests, select option # 4. You may leave a detailed message or stop by in person should you need to sign a request. Please remember that all requests must have the patient’s signature if over 18 years of age. For the referral department, select option # 5. All referrals require an order from one of our providers. It may take up to 10 business days for processing of an insurance authorization or referral. For Office hours and location Select #6. To replay this message Select #7.  To speak to operator Select #8.

Payment in full is expected at the time of service. Please come prepared to pay your portion of the office visit that is your responsibility. This may be your insurance deductible, coinsurance amount or co-pay. We accept MasterCard, Visa, Discover, American Express, as well as your personal check and cash.

Thank you for choosing Cottonwood Medical Center, Ltd for your health care providers. We are excited to have the opportunity to care for your health needs.
Cottonwood Medical Center, Ltd. is dedicated to providing excellence in all areas of patient care, to foster the highest levels of academic and clinical development of its providers, and to provide strong leadership in the development, growth, and direction of health care in our community.

Cottonwood Medical Center, LTD.
Tel: (520) 836-5538 Fax: (520) 876-0878
Toll Free: (800) 895-5538