To advance a career in public librarianship utilizing skills obtained through working in the fast paced customer-oriented environment of a bookstore as well as the multi-faceted environment of a branch library. These include commitment to service, strong customer service skills, independently motivated, ability to work well with others, experience with various internal and external databases, proficiency with Office programs, and knowledge of books.
June 2015 – Present ∙ Greensboro Public Library ∙ Glenn McNairy Branch
Reference ∙ Adult Programs ∙ Staff Guidance
I develop and implement new programs and best practices at this young branch. I lead staff in readers advisory, programs, and displays, developing staff collaboration, and collaboration with other departments and branches.
October 2010 – May 2015 ∙ Greensboro Public Library ∙ Glenwood Branch
Schedules ∙ Interim Coordination for the English for Speakers of Other Languages (ESOL) Program ∙ Collection Management ∙ Staff Guidance
My skills encompassed the entire life cycle of library materials from selection to repair to deselection. I coordinated ESOL classes through partnerships with other agencies and supervision of volunteers and AmeriCorps service members. I was the ‘go-to’ person for staff and was involved in areas of employee selection, training, and scheduling.
November 2004 – October 2010 ∙ Greensboro Public Library ∙ Glenwood Branch
Circulation ∙ Collection Management
In this position, I adapted what I had learned about efficient customer service and browsing in the retail setting to a diverse library setting while adopting library policies and procedures. I processed new materials, repaired materials, and deselected items.
Lead Bookseller & Bookseller
May 1999 – December 2004 ∙ Barnes & Noble Booksellers ∙ Greensboro
Customer Service ∙ Inventory Maintenance ∙ Shift Leader
I responded to customers’ information queries in an efficient manner using a number of resources. I learned display techniques to foster browsing. I assisted and led staff to work efficiently as a team to accomplish daily goals.
Master of Library and Information Studies
December 2007 – December 2010 ∙ University of North Carolina at Greensboro
Public Libraries ∙ Collection Development
I focused my studies on Public Librarianship, Information Retrieval, and Collection Development. I completed my practicum and independent study on Collection Development within the Community College setting.
Bachelor of Fine Arts
August 1995 – December 2004 ∙ University of North Carolina at Greensboro
Art History ∙Medieval History ∙ Latin
I received several honors including Jastrow Scholar, Kathryn Smith Reynolds Award, Eta Sigma Phi Honor Society, and consistent appearance on the Dean’s List.
Public Librarian Certificate from the State of North Carolina
Related Volunteer Experience
Mentorship with Collection Development Librarian Sherrie Antonowizc
2008-2009 - Greensboro Public Library - Greensboro
I assisted with special projects and received individual training on facets of the position such as selection, acquisition, database subscriptions.
Fall 2008 - Guilford Technical Community College - Jamestown
Performed reference services, answering phones, computer and fax assistance. I deselected materials and developed a plan for further deselection in order to update the collection and establish areas of need for future selection.
Tutor in English for Speakers of Other Languages
2005-2006 - Glenwood English for Speakers of Other Languages Program - Greensboro
I developed and implemented lessons for multiple students to improve English communication.