Troubleshooter of Error: CANNOT connect Windows Mobile device to Windows Mobile Device center in Win 7

CANNOT connect Windows Mobile device to Windows Mobile Device center in Win 7

I am running Windows 7 ultimate, installed is Windows Mobile device center ver.
6.1.6965.
I am trying to connect a windows mobile treo (verizon) running windows mobile 6 professional CE OS 5.2.1620 to the PC via USB and the phone is never recognized, and
will not (cannot) synchronize w/ outlook) because the windows mobile device center does not even "see" it.
Previous to this on XP active sych worked just fine, but with Vista and Win 7 the Mobile device center is NOT working for me.
I have removed and reinstalled
everything several times.
WHAT TO DO?  and another question, I just recently spent the $220.00 to upgrade (from the Microsoft store), within the last 30 days..
IS THERE SOME TYPE OF WARRANTY on this so I can get Microsoft support without having to pay another
$49 for a chat?
H E L P !!!

Keys to the Problem CANNOT connect Windows Mobile device to Windows Mobile Device center in Win 7

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Windows Mobile Device Center - Troubleshooting
http://www.pocketpcfaq.com/faqs/wmdc/t-shoot-wmdc.htm
Windows Mobile Device Center - Connection Overview
http://www.pocketpcfaq.com/faqs/wmdc/connectoverview.htm

  1. Access the files on your computer via MY COMPUTER
  2. Under the C: drive, access the WINDOWS folder
  3. Select the SOFTWARE DISTRIBUTION folder, followed by the DOWNLOAD folder.
  4. Delete any files within this download folder.
  5. If you are unable to delete these files, open the command prompt (CMD) as the administrator, and type "net stop wuauserv" into the CMD prompt window. Press ENTER. This should allow you to delete the files from step 4.
  6. Once the files are deleted, open and run the CMD as the administrator and type "wuauclt.exe /updatenow". Press ENTER.

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1. Click the button to download Error Fixer . Install it on your computer.  Open it, and it will perform a scan for your system. The junk files will be shown in the list.

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