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Welcome to Information Technology's Help Page! 

Cedar Crest Online Course Support: 
  • For help navigating the Canvas portal, call  844-303-8287 (toll free)
  • For login issues, contact the IT Helpdesk at 610-606-4635
Student Help Desk 
Location: Cressman Library, Student Success Center Bridge, main floor
Phone: on campus, dial extension 4357. Off campus, call 610-606-4635

Call Center Hours*: 
*limited technical support available weekends and 4:30pm - 8:00pm weekdays
  • Monday-Friday 8:30am - 8:00pm
  • Saturday-Sunday 9:00am - 5:00pm (Summer 9:00am - 1:00pm)
Walk-In Hours: 
  • Monday-Thursday 8:30am - 8:00pm
  • Friday 8:30am - 5:00pm
  • Saturday-Sunday 12:00pm - 5:00pm

Computer Lab Hours:
Monday–Sunday 7AM-2AM
Note: Buildings close between 10pm and 11:00pm. Students must be in lab before building closes.
Exceptions:
  • The Cressman Library lab is restricted to building hours.
  • Residence Hall labs are 24/7 for building residents.
Employee Help Desk
Location: Curtis Hall, room 114
Phone: 610-606-4666 ext. 3348

Call Center Hours*: 
*limited technical support available weekends and 4:30pm - 8:00pm weekdays
  • Monday-Friday 8:30am - 8:00pm
  • Saturday-Sunday 9:00am - 1:00pm 
Walk-In Hours: 
  • Monday-Friday 8:30am - 8:00pm
  • Saturday-Sunday 9:00am - 1:00pm

AudioVisual Services Hours:
  • Hours: Monday - Friday 8:30am - 8:00pm, Saturday -Sunday 9:00am - 1:00pm
  • Media Services is open Monday - Friday 8:30am - 6:00pm
  • Location: Cressman Library, main floor
  • Phone: on campus, dial extension 3348.
  • Email: avsvcs@cedarcrest.edu