Session 3: Organizational Systems and Structures

Instructors

Angela Sun, Melissa Moore, Pat Bennett

Aims

To explain to fellows about organizational systems and structures within CBOs

Objectives

By the end of this session, participants will:
  1. Be familiar with organizational decision making processes and structures hierarchies within CBOs
  2. Develop knowledge of organizational development issues
  3. Understand how systems, structures and developmental issues impact related to programs and services delivered

Key Terms

  • Governance
  • Committee decision-making
  • Structural hierarchy: an arrangement within an organization with one person or a group of people who hold the most power at the top, followed by subsequent levels of authorities beneath them

Agenda

  • 9:00 – 9:20:  Discussion of the definition of “System” within non-profits and how they evolve - Internal organizational systems, external systems, explicit and implicit systems
  • 9:20 – 10:00:  What systemic issues have you encountered with your CBO?
  • 10:00 – 11:00:  How do systemic issues affect research?
  • 11:00 – 11:30:  Presentation on a operational overhaul based on a research agenda at a CBO

Readings

Teaching Materials

  • None

Supplemental Resources

Assignment

Prepare and organizational chart of your CBO and include the reporting relationships of the board, staff, include paid and unpaid groups of people. Obtain a copy of the job description of a board member.  Get a copy of the list of advisory board members and their affiliations.
  • What are the system and organizational structures of non-profits?
  • What is the role of the Board, advisory boards, management, and staff?
  • How are decisions made and communicated?

Summaries of Objectives

  1. Be familiar with organizational decision making processes and structures hierarchies within CBOs
    1. Presentation of organizational structures and options of decision making
  2. Develop knowledge of organizational development issues
    1. Discussion on obstacles, challenges and problem solving strategies
  3. Understand how systems, structures and developmental issues impact related to programs and services delivered
    1. Measuring outcomes and evaluation of programs and those who work in them

Assessment Data and Learner Feedback

  1. Be familiar with organizational decision making processes and structures hierarchies within CBOs
    1. Participant will be able to identify the decision making processes and structures in organizations they have worked in before or are currently working or partnering together with
    2. Participants will have completed the key-informant interview and be able to hold a round table discussion about the experience
    3. Participants will be able to construct an organizational hierarchy chart
  2. Develop knowledge of organizational development issues
    1. Participants will be able to identify organizational obstacles, challenges and have some basis of how to find problem solving strategies
  3. Understand how systems, structures and developmental issues impact related to programs and services delivered
    1. Participants will be able to discuss the relationship between services delivered and the systems and structures that support those services.

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