Hurricane / Storm Resources

Storm / Hurricane Preparations.

  • Monitor all local news and information.  Monitor Capri Bulletin Boards.
  • Follow Hurricane preparation guides available at local supermarkets, pharmacies and  online.
  • If an official Hurricane Watch or Warning is issued, you must immediately remove absolutely  all items from you balcony (regardless of size or weight).

During / After Storm Hits.

  • Do not use elevators.
  • Remain indoors.   Sudden and unexpected storm activity may occur after calm periods.
  • Be Cautious of Slippery Floors / Stairs.
  • If you lose water service , make sure that all faucets remain closed (specially if you have children).
  • In case of power failure, avoid flushing toilets.   The sewage system requires electricity for the pumps to work.   Under an extended power failure, flushing toilets may cause sewage to backup into the unit (especially on the ground floor).    


Important Numbers:

Life Threatening Emergencies  911

  • North Miami Police Department (non-emergencies): 305-891-0294
  • Capri Gardens Security: 786-343-6725
  • City of Miami Fire Department: 305-416-5400
  • 311 or 305-468-5900/305-468-402 TDD (Water outage, down trees, public works)This number will operate 24 hours a day during an emergency.
  • Office of Emergency Management: 305-468-5400

Emergency Evacuation Assistance:  305-513-7700  TDD number: 305-468-5402 (To register if you have special needs)


Miami-Dade Answer Center/Rumor Control Hotline: 305-468-5900  TTY: 305-468-5402

Haitian Support, Inc: 800-443-2951 (provides general human services assistance, community information and disaster information in Creole)

State of Florida Emergency Information Line: 800-342-3557  TTY: 800-226- 4329


Florida Power & Light  - to report an outage or a downed power line (have your FP&L account number for faster service) 1-800-4OUTAGE or 1-800-468-8243 TDD: 1-800-251-5325

AT&T: 611 (Repairs)  1-888-757-6500 TDD: 305-780-2273  Customer Service before a storm: 888-757-6500

Comcast: 1-800-266-2278


American Red Cross-Miami Chapter: 305.644.1200   1-800-HELP-NOW (435.7669)

Salvation Army-Miami Chapter:  305-637-6700

Miami-Dade County Answer Center:   311 or 305.468.5900/TDD: 305-468-5402

Miami-Dade Consumer Services (report price gouging): 305-375-3677 TDD: 305-375-4177

Federal Emergency Management Agency: 800-462-9029


Humane Society of Greater Miami: 305-696-0800

Miami-Dade Animal Services Department 305-884-1101

Miami-Dade County Answer Center: 305-468-5900 (English and Spanish) TDD number:305-468-5402

Online Resources and References: