We are always in need of enthusiastic people who would like to take a permanent volunteer role in the organization.  Unfortunately, we can't offer money, but it's extremely rewarding to see your help directly affecting the lives of refugees. On top of that, we are very happy to write recommendation letters and give out certificates about the soft skills you've acquired during the work with us if this is of help to you. We are very well connected locally and you will meet a bunch of fascinating people if you work with us.

Please note that taking on a permanent volunteering role requires you to work about 10 hours a week and that you should be able to make this time commitment for at least half a year -- we want to avoid too much flux.

Focal points

We are seeking enthusiastic and committed volunteers who will be at the heart of our efforts to assist families in resettling in Cambridge. Our aim is to appoint a Focal Point (FP) to each family settling in Cambridgeshire to ensure that we are aware of the individual needs of the families. We expect a minimum commitment of 6 months.

The role involves:

  • Supporting family members with developing their English language skills;

  • Liaising with CRRC’s Adult English Language Programme coordinator and the Children’s Tuition coordinator to ensure the family members receive appropriate support;

  • Liaising with the children’s schools to support educational needs and progress;

  • Informing the Board of Trustees of the family’s wishes to be involved in community-based activities which CRRC can sponsor;

  • Liaising with the Donations team to ensure the family has the goods that they need;

  • Support the family with health-related aspects, transport, troubleshooting, etc.;

  • Other support as needed.

You will not be expected to meet all the needs yourself but rather to facilitate provision where required.

Skills required:

  • Excellent communication and organizational skills;

  • Ability to work as part of a team and to delegate tasks;

  • Knowledge of Arabic would be beneficial but is not required as we will provide interpreters;

  • Flexibility.

In return, you’ll get an opportunity to:

  • Meet a wonderful and passionate group of volunteers from the Cambridge area;

  • Make a real and significant difference to the lives of refugees.


If you are interested in this role, please complete our application form:

Arabic speakers

We are looking for enthusiastic and committed Arabic speakers to ensure the smooth running of our services. The intensity of commitment can vary depending on the actual role, and volunteers may choose to engage in one or more role. In any case, we ask for a commitment of at least 6 months minimum. All volunteers will be required to abide by our policies (e.g. confidentiality and data protection) and our professional code of conduct.

There are three different roles to choose from:

  • Volunteer of the ‘Connection’ Subgroup - this is a key role and involves using your language skills to collect and convey information between beneficiaries and CRRC.  

We are currently looking for one or two additional volunteers to fill this role for several newly arrived families. This is a crucial role, requiring a significant commitment, which offers a deep insight into CRRC’s work and into our beneficiaries’ needs. Good support will be provided by the lead of this subgroup.

  • Interpreters - this role involves interpreting over the phone or in person e.g. during visits of CRRC volunteers of beneficiaries to discuss needs and strategies; during activities, e.g. the monthly CRRC Social or holiday activities; or during official appointments of beneficiaries, e.g. doctor’s appointments.

A certain availability, also on a short notice, during daytime, and also over the phone is desirable. This is a very important role, which offers close contact to beneficiaries and other volunteers.

  • Befrienders - this role involves direct support to CRRC’s beneficiaries, e.g. accompanying and giving lifts to appointments, visiting beneficiaries in their homes, etc.

This will be on an ad-hoc basis and will require coordination with various other members of our organisation. Supporting our beneficiaries in that way can make a big difference to them.

Skills required:

  • Excellent spoken communication skills in Arabic and English;

  • Good interpersonal, diplomacy and teamwork skills;

  • Excellent organisational skills;

  • Interpreting/translation experience ideal but not required as full training will be provided.

In return, you’ll get an opportunity to:

  • Develop your interpreting/translation skills;

  • Participate in free interpreter/translator training;

  • Meet a wonderful and passionate group of volunteers from the Cambridge area;

  • Make a real and significant difference to the lives of refugees.

If you are interested in this role, please complete our application form:

Social work volunteer

Join Cambridge Refugee Resettlement Campaign as a Volunteer!

CRRC is looking for an enthusiastic volunteer with experience in social work, the welfare system and knowledge of the benefits system and processes.
As a charity that works with vulnerable adults and children of resettled or asylum seeking families, we are looking for a candidate with the commitment, experience, connections and time to be pivotal in developing and shaping the new CRRC advice and support volunteer sub-group, alongside the existing Board of Trustees.

This group will aim to give advice and practical support to refugee families, for example by accompanying our service users to the Citizens' Advice Bureau or the job centre, or by helping to trouble-shoot when the families face difficulties with their payments. The work will be done in close cooperation with the CRRC translators and family befrienders, the focal points.

CRRC is a small organisation; therefore our volunteers play a very active role in the day-to-day running of the organisation. You would be expected to commit around 5 hours per week in addition to participating, as co-opted adviser, in the monthly Board of Trustees meetings.
If you would relish such a challenge and share our commitment to supporting refugees in Cambridge and Cambridgeshire to adapt to their new environment, to facilitate their independence and to develop and contribute to the broader community, particularly in these challenging political and economic times, then we would be delighted to hear from you.

All CRRC positions are voluntary, but they offer excellent opportunities to work alongside a committed group of volunteers and to contribute to the well-being of the local community.

If you are interested in this role, please complete our application form:

Information Designer/Translator English - Arabic

CRRC is looking to build a small team of 2-3 volunteers interested in collating and designing information material on CRRC in general and the services CRRC offers to our (predominantly Arabic speaking) beneficiaries.

Background: Currently all information given to CRRC beneficiaries, not proficient in the English language, relies on verbal information. In order to ensure consistent and fair information, to spread the information to a wider community and to empower beneficiaries to be more active in taking advantage of services offered, we aim to create information material in Arabic, explaining what CRRC does and what services are provided.

This role will suit somebody

·         interested in getting to know what work CRRC does

·         with a flair to design online and paper based information material

·         interested in and with skills in customising information material to make it readable for varied levels of comprehension

·         proficient in translating written English into written Arabic

·         interested in working on a defined project with a determined end time (with the option, after completion, to continue volunteering for CRRC on another project or in another role, of course). 

Please, also apply if you can provide only some of the desired skills. We’ll aim to work in a small team of 3-4, so that we can complement us in our skills.

If you are interested in this role, please complete our application form:

CRRC application form