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Mike

posted 2 Nov 2010, 03:07 by Phillip Koops

Meet Mike, He is half Irish / half French - He studied in the "Ecole des Beaux-Arts" in Paris, and always carry a canvas and a sketch book with plenty of brushes, etc ...
His colleagues likes his spontaneity and creativity and the customers love to have him on the phone because he's such a good story teller.

But Management hates his guts because his stats are really bad ; he can't restrict his phone duration to the 10mn target, he can't have 10mn break twice a day, and he likes to have his freedom of speech.

Mike won't stay longer than 6 months in the Call Center Grinder, but he will be missed dearly.
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