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Benefits Providers' Contact Info and Links

Benefit Providers' Contact Info and Links
ProviderContact NumberWeb Site
Health & Benefits Administration
BNSF Benefits Center877-451-2363www.bnsf.mercerhrs.com
Using Health Care Services & Benefits – Personal Assistance
Health Advocate866-695-8622www.HealthAdvocate.com/bnsf
Medical
BlueCross BlueShield888-399-5945www.bcbsil.com/bnsf
SurgeryPlus855-200-2113www.MySurgeryPlus.com/BNSF
Teladoc800-835-2362www.teladoc.com
Caremark (prescription drugs)800-378-7559www.caremark.com
CIGNA International Business Travel302-797-3535 (outside U.S.)
800-243-1348
www.cignaenvoy.com
Dental
Aetna Dental PPO or DMO877-238-6200www.aetna.com
Health Savings Account (HSA)
Health Reimbursement Accounts (HRA)
Health Care Flexible Spending Accounts (HCFSA)
or Day Care Flexible Spending Account (DCFSA)
PayFlex HealthHub800-284-4885www.healthhub.com
Vision Care
EyeMed866-723-0513www.eyemedvisioncare.com
Wellness
Health Advocate Tobacco Cessation Coaching Program866-695-8622www.HealthAdvocate.com/bnsf
Wellness817-352-1639
wellness@bnsf.com
www.myBNSF.com
Life Insurance
Accidental Death & Dismemberment (AD&D) Insurance
BNSF Benefits Center877-451-2363www.bnsf.mercerhrs.com
Business Travel Accident Insurance
BNSF Benefits Helpline800-234-1283 or
company line 593-6400, option 6
EmpServHR@bnsf.com
 
Short and Long Term Disability
MetLife800-638-2242www.metlife.com
Employee Assistance Program (EAP)
BNSF EAP800-383-2327 
Retirement
Pension Plan (BNSF Benefits Center)877-451-2363www.bnsf.mercerhrs.com
QDRO Consultants Company800-527-8481 
Railroad Retirement Board877-772-5772www.rrb.gov
Vanguard 401(k)800-523-1188www.vanguard.com
Relocation
NEI Global Relocation800-533-7353www.neirelo.com
Stock Programs
BNSF Compensation TeamCompany line 593-6447 
Quality of Life
BNSF Store800-795-0161www.bnsfstore.com
Perkspot bnsfweb.bnsf.com/discounts.html
Employment Verification
The Work NumberSee instructionswww.theworknumber.com

BNSF Benefits Helpline800-234-1283 or
company line 593-6400
 
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