Troubleshoot:can not create a new folder in word 2010

can not create a new folder in word 2010

Hello ,
 I do not know why I can no longer create a new folder in word 2010.
 I have windows operating system 7
 worked previously but noe does not?
I can save dox.
just fine .
just unable to create a new folder in which to put them into?
thank you in advance fr your help!

Keys to the Problem can not create a new folder in word 2010

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I am having the same problem--it is recent since Windows last update.  I cannot create a new folder from the icon other than through save as.  In order to create one I have to select Word document>select save as>select "new folder" icon and it opens the
dialog box>fill in dialog box with new folder name, then if I don't want to put the document in that folder I select"cance;."  This is quite a nuisance as a work around, and totally unnecessary.  By the way, it wont work with PDF at all.  Is there any way
to get to Microsoft to see if their updates affected thiis--all the complaints seem recent.

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