Ayana Creations

where beads become life . . .


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Commissions & Custom Orders

HOW TO ORDER
I gladly accept commissions and customized orders using my FREE consultation design service. After our initial consultation you will be provided with a quote with the details from our consultation. If you are interested in placing an order, a non-refundable deposit fee of 50% of the total price (less shipping) will be required to begin the sculpting process. Once we have designed the items of your custom package, I will be happy to create it.

WHEN TO ORDER
Please keep in mind that I make every item by hand and accept orders on a first come first serve basis. It may take me up to 3 months to complete your request depending on the size of your order. Requests received within 3 months of delivery will only be accepted based on availability. Insurance is optional, but highly recommended.


THE SCULPTING PROCESS
I will begin sculpting your order once your deposit has been processed. During this process, I will send you photos of the accessory, bouquet, boutonnière, etc. before the final assembly has taken place. You are free to request small alterations at any time; however, major alterations (i.e. change in color, type or size of flowers or beads) will require additional fees. If you are satisfied with your finished custom package and would like to finalize your order, your remaining balance will be due prior to delivery.

CANCELLATIONS
If you are not satisfied with your finished custom package, you are not obligated to purchase it. You can simply cancel your order (but you will lose your deposit) or you can request small alterations. Ayana Creations reserves the right to refuse to accept alterations that are deemed too major. All custom orders and special request sales are final.

If you have any questions, comments or concerns, please feel free to contact me.