Click the image above to visit Promethean's products page on

ATTENTION: There is a new support phone number and account number APS users should reference when they call Promethean for support.

Phone Number: 855-216-7923

Account Number: 1095717

This account number will identify the caller as someone from Aurora Public Schools and will help Promethean better serve our needs.  The serial number for the hardware you call for will assist in speeding up the process as well.


Promethean Education Home Page

Promethean Planet: With over 1.5 million members/users from around the world, Promethean Planet is the place to find flipcharts, teaching ideas, resources, and more.

Promethean Planet Support Page

Promethean Knowledge Base: Searchable Promethean technical support in text form.

Promethean/ActivInspire Google Site

To download the Mac version of ActivInspire click here.  Contact your EdTech building rep for further Promethean Mac support.

Contact your building EdTech representative regarding how to more effectively integrate Promethean's software and hardware into your instruction.  This support includes consultation on what to buy and the functionality of the software and hardware.

Contact the APS Help Desk (x28203) or put in a HEAT ticket for any hardware that is in need of support.