What Is Mediation

                            Athens Area Mediation Service

What is Mediation

Mediation is a thoughtfully structured process that can be used to help people resolve their own conflicts and design their own solutions. Trained, impartial mediators bring people together in a neutral setting, guiding them step-by-step through an effective problem-solving process.

In practice, participating in a mediation session means sitting down with two trained mediators. Each participant gets a chance to describe the conflict, explain how it has affected them and discuss what they would like for the future.

The experience and skills of the mediators often help people to say what needs to be said in a way that can be heard, and to listen to each other. Agreements and resolutions are voluntary and never become final until both parties agree.

Mediation can be very effective in resolving conflicts between friends and neighbors, family members, employers and employees, landlords and tenants, and consumers and businesses.

How Does Mediation Work

at Ohio University?


Ohio University is working closely with the Athens Area Mediation Service to offer mediation as an option in resolving workplace issues.  The mediation process works well in situations where people need to work together and have an interest in improving interactions with co-workers, within departments, or between departments. 

Mediation does not replace the normal university grievance procedures, nor other support services that may exist.  Mediation is an additional, confidential option.  Mediations can be scheduled quickly once referrals are made.  Names or details of sessions will not be disclosed to anyone.

Staff, faculty, and administrators have used this service over the last five years to handle a number of conflicts.  Issues have included personality clashes, communication, sharing resources, discrimination, group dynamics, employee-supervisor problems, interpersonal conflict, difficulties with students, and other job related issues.