Arturo Diaz Cruz


 Bilingual Spanish-English

  • Self-starter with good communication skills
  • Experienced working with youngsters in a fast-paced work environment
  • Proficient computer skills (Word, Excel, Access, W7, OS X, e-mail)

 Recent Work Experience


Wells Enterprises Inc.   

    Assistant Machine Operator Casepacker March 01, 2014 – Present

  • Assist the Operator in running lines 88, 173 and 174.
  • I have operated such lines when in need due to call-ins or due to scheduling issues.
  • I have helped coach employees to develop safe quality manufacturing practices.
  • I have develop positive relationships with supervisors, coworkers, and employees in general while showing a constant positive attitude, and professionalism at all times. 


Sioux City Community School District      
    Substitute Teacher Aug 2010 – Feb 2014
  • Substitute at High/Middle School level (EHS, NHS, WHS, EMS, NMS, and WMS)
  • Manage a wide range of classes including science, math, English, history, special education, physical education, and art; with little notice or guidance while maintaining school district achievement standards.
  • Present materials using diverse teaching strategies to address different individual learning styles.
  • Develop and maintain positive rapport with students, faculty and administrators. 
    East High School ESL* Tutor Nov, 2004 – May, 2010
    Longfellow Elementary School ESL Tutor Aug 2006 – May, 2010
  • Tutor At Risk/ESL students
  • Monitor ESL educational progress
  • Liaison parent-teacher conferences/meetings (Translator/Interpreter)



Boys and Girls Home and Family Services, Inc.
    Resident Counselor June 2010 – February 2014 
  • Provide supervision and role modeling for clients in a residential treatment program
  • Effectively deescalate potential volatile and or chaotic situations
  • Appropriately use behavior management techniques
  • Assist clients with developing daily living skills
  • Participate in treatment plan development during team meetings
  • Manage group therapy
  • Relate to clients objectively and fairly
  • Track clients progress while communicating with staff through the use of communication logs and shift change meetings

Smurfit-Stone Container Corporation

    Intern June 2009 – Dec 2009 (Extended my internship due to project in warehouse)

  • Created a database for all mechanical parts in warehouse (Used Microsoft access to create the database and it took under three months to finish this project singlehandedly)
  • Updated all SOPs in the plant with new job descriptions, pictures, and updated process described by workers and management.
  • Updated MSDS online library.


Blockbuster Entertainment, Inc.
    Assistant Manager July 2005 – June 2007 
  • Customer service
  • Employee Performance reviews
  • Opening and closing store
  • Training new staff
  • Handling cash transactions including store deposits
  • Loss prevention
  • Promotion set-up
  • Light bookkeeping and store merchandising
  • Set up schedules for employees and report payroll inaccuracies
    CSR March 2005 – June 2005
  • Customer service


H. Ayuntamiento V. Chalco (Mexico City) Government
    Assistant Director City Public Services August 2003 – July 2004 
  • Assist Director to oversee four Utilities Departments (Animal Control, City Cemeteries, City Street-lighting, and Garbage Collection residential and commercial)
  • Provide guidance to Department Coordinators
  • Terminate and train staff
  • Create schedules for over 200 employees
  • Manage administrative functions to sustain a smooth operation at all times
  • Attend and preside over meetings
  • Represent the Director in public meetings
  • Help with Annual budget planning and ensure its expenditures


H. Ayuntamiento V. Chalco (Mexico City) Government
    Clerk – Department of Education September 2002 – July 2003
  • Answer phones and greet customers
  • Assist in filing duties
  • Operate office machines
  • Retrieve files for personnel
  • Prepare coffee for staff
  • Other as assigned by supervisor.




William Penn University 2007-2009

BA  Teaching Elementary Education

William Penn University 2005-2007

Associates of Arts in Leadership Studies with ESL language acquisition theory emphasis

Universidad Autonoma Metropolitana IZT, Mexico 2001-2004 (Did not Finish – Moved to USA)

BA Business Administration 


* ESL   English as a Second Language