Refunds from the App Store or iTunes Store

Back to:   Sections in this article: What Qualifies Me for a Refund?, "Report a Problem" Link, Contact iTunes Support   What Qualifies Me for a Refund? The official App Store and iTunes Store policy is that all sales are final. There are a few exceptions to this rule. You can get a refund if the app crashes or does not work, if you are charged but do not receive the item (including in-app purchases), if the app is not compatible with your device, if the app does not work as described or is otherwise a scam. Deleting an app will not refund it. The proper venue for getting a refund is described below. How do I get a Refund? There are two ways that you can get a refund. "Report a Problem" Link