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Posted September 9th, 2017
It's not just you. Over the last day or two, many users have declared that they have been greeted with this message: "We're sorry, we are unable to complete your activation request at this time. Please press the home button and try again. If the problem persists, contact customer care." Users who bought a second hand device and trying to set it up for the first time, or users who restored their device and...



Posted July 1st, 2017
Earlier last month, on June 20th, 2017, Apple's former Senior Vice President of iOS Software, Scott Forstall, sat down with John Markoff in his first public appearance since departing Apple in 2013. Forstall first joined Apple in 1997 when the company acquired NeXT from Steve Jobs, marking...



Posted October 28th, 2016
Starting yesterday, in another act of desperation, Microsoft has announced that Apple users who turn in their MacBooks can receive $650 towards a "trade-up" to their Surface Pro or Surface Book between yesterday and November 10th. Where do I begin? They...



Posted October 26th, 2016
With Apple set to announce new Macs tomorrow, the release will likely draw out some "campers" who will wait in line outside the Apple Retail Store well ahead of launch, though it will not be anywhere near the magnitude of the lines that we see for an iPhone launch, looking at previous trends...



Posted October 5th, 2016
It was five years ago today that the technology industry lost a remarkable man. I never had the opportunity to meet Steve Jobs in person (though I did see him once, near his Palo Alto home, just three days before he passed away). However, I still feel like I knew him through reading his biography, and even more so from watching his Keynote addresses when new Apple products were announced...



Posted July 10th, 2016
The wave of "call to speak to tech support" scammers, which first went mainstream in the latter half of 2014, have once again found their way around web browsers' efforts to curb their scams...


Posted June 6th, 2016
As Instagram does not let users save images through their mobile app or their website, some use workarounds such as taking a screenshot of the app, or on their computer, by taking a screenshot of the Instagram page in their browser. This is not necessary, however, if you have a Mac, as there is a trick utilizing Safari that you can use...


Posted April 1st, 2016
On this day in 1976, Steve Jobs, Steve Wozniak, and Ronald Wayne partnered to found Apple Computer, Inc. From the Apple I which was released that year, to the iPhone SE released just yesterday, Apple has released some incredibly popular products in those 40 years. It is too...


Posted March 12th, 2016
Emoticons have been around for years, starting with simple text symbols like ":)" and eventually various glyphs became available. iOS has had an emoticon keyboard ever since iOS 5 was released. Some people say that emoticons are helpful in understanding the intent behind others' messages, but others say that using emoticons is childish and annoying...


Posted February 26th, 2016
Every once in a while, the question of how to downgrade iOS pops up, and when told that Apple doesn't provide a method of downgrading, they want to know why. That question has been asked for years, and today, it finally got an answer...


Posted February 24th, 2016
Most of Apple's media attention as of late has come from their decision to protect users' privacy by defying an order by the FBI to help them gain access to the iPhone used by the terrorist in the San Bernardino, California shooting a while back (an iPhone 5C). Obviously, both user privacy and anti-terrorism efforts are important, but the question is...


Posted January 31st, 2016
When Apple introduced iOS 7 in 2013, part of the changes included a major visual redesign. Although the new appearance is still superior to competing platforms in my opinion, a number of people still prefer the iOS 6 and earlier design. That design featured...


Posted January 21st, 2016
In August of last year, I wrote about why I can no longer recommend Apple Support Communities, the discussion forums hosted by Apple to get support for their products. It's now 2016, and I can tell you that, after a brief glimmer of hope, the situation is no better. In fact, it looks to me like it may be getting worse...


Posted December 20th, 2015
For the past several months, I have noticed that when certain app updates become available, the description of the update that the developer provided is... well... nondescript. It is usually something along the lines of "we update our app every two weeks to provide various improvements." Hopefully the developers realize that this tells their users absolutely nothing about what the update does...


Posted October 17th, 2015
With the latest Steve Jobs movie hitting theaters yesterday (it was only in select theaters last week), you might be wondering which ones are worth seeing, and which ones capture the Apple co-founder and technology icon's legacy accurately. This week's movie is the third main Jobs-themed film, including a documentary released earlier this year. Here is...


Posted October 1st, 2015
Over the past year or two, the "big four" carriers in the United States (AT&T, Verizon, Sprint and T-Mobile, respectively) have taken measures to effectively kill off the two-year contract. T-Mobile does not offer contracts at all, and they take pride in being an "un-carrier." Verizon and Sprint still offer two-year contracts, but are phasing them out. AT&T still offers two-year contracts, but they make it difficult. Back in June...


Posted September 18th, 2015
I usually try to refrain from posting material that is likely to spark a fandroid vs. Apple fan debate, or take "digs" at a fan base, but recently, there is a matter which I feel deserves such attention. That matter is the recent launch of Apple's "Move to iOS" app on Google's Play Store. The app is Apple's first app for Android, and the first app available on a competing platform aside from Windows. Apple has also said...


Posted August 18th, 2015
It has become a haven for shoddy and outright bad advice, and there is no moderation. There are moderators, but for whatever reason, they do not take action on such posts. They are right on top of it when some spammer comes on to post about dating or magic/voo-doo services, which is nothing more than a nuisance, but when someone posts...


Posted May 28th, 2015
The number of people getting hit with pop-ups beginning with "suspicious activity detected" or "your computer has been infected with a virus" has grown exponentially since the first recorded incident in October 2014. This scam is still fairly new in retrospect. The gist of the pop-ups is always the same - it claims...
 

Posted February 8th, 2015
There has been a new scam going around lately where users may receive an email saying that they have a new WhatsApp message, with a button to click on that supposedly plays the message...


Posted November 6th, 2014
Lots of people try to buy used devices from online services like Craigslist, eBay, or Amazon in order to save money. But there is a sizable chance that there will be an issue with the product, and in the end, it may be worth just buying a device from an Apple authorized reseller. Even if the device isn't...


Posted July 19th, 2014
A fair number of reputable sites refer to a repair company called Mission Repair. Of course, we never recommend third party repair services to Apple users unless you have a device that Apple no longer supports. But when it comes down to it, Mission Repair seems as reliable as any...