Progression pédagogique numérique
Updated May 24, 2014, 4:27 AM
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  • Benoit Cottenceau
  • Benoît Cottenceau
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My company sells lunch boxes and arranges the reception.

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I go to my work at 9 am / 9 o’clock and I check my mail inbox.

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I prospect customers.

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I leave at 6 o’clock pm.

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I have to answer customers' calls.

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Last week I only worked on Tuesday morning and like everyday I prospected my clients’ portfolio.

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In the afternoon I reply to my clients by email.

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On the other days of the week my manager and I went to Grenoble for a seminar.

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I am looking for you to place the order.

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I work for my boss.

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I work to earn money / my living.

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I go to the exam centre to make sure that all is right and to be there if there is any problem / are any problems.

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I open customer files as well as inserting the exam database. This way, we can cross files.

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I also do estimates for customers. (an estimate = a quotation)

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I sell medical equipment and I give assistance to the sales persons. I provide the sales staff with assistance. In fact, I sometimes visit hospitals and clinics. However, I mainly stay at the call centre and phone these customers including hospitals and clinics. 

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I work for a famous reseller/retailer who is himself a member of an American group.

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Our headquarter is located in Miami, USA.

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I work 5 days a week, 2 weeks a month and 37 hours a week.

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At work, I receive calls from professional customers who are looking for some products such as computers (towers, laptops, ultrabooks and so on), servers, printers, scanners, GPS, phones etc.

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I do quotations for most customers who lead on to orders.

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I do quotations for our customers and different services and goods.

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I create powerpoint presentations for meetings.

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I work with my boss and another sales executive.

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I call new prospects to convince them to work with us.

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I receive customer phone calls.

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I sell phone services.

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I send estimates to customers.

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My customers are businesses.

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Everyday I start at 9 o’clock.

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In the morning I have to do prospection on the phone (this is what they call “cold calling”).

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In the afternoon I go and distribute / hand out  flyers in letter boxes and I finish at 7 o’clock.

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I must answer the queries / inquiries / enquiries of customers about their contract and find a solution to their problems.

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I begin work at 9 am and I finish at 5 pm.

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I don’t work on Saturdays.

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I work in a call centre and I try to satisfy the customers’ expectations.

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What kind of problems have you got to deal with ? (UK)

     What kind of problems do you have to deal with ? (US)

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What major difference would there be between Orange and SFR in terms of targets?

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SFR has more business clients than Orange. This amounts to saying that most Orange customers are individual customers for most of them.

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My job is to federate other companies.

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I update customers’ files.

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I maintain good customer contact with companies.

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Actually I work for a federation. It includes communication, partnerships. The more members we get, the more influence we have over state authorities. Roughly speaking, my job is to attract more members. I also sell Microsoft and sustainability training programmes. As a result, computer updates are also on the menu for me. To sum it up, I’m in charge of development.

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I am a sales representative for a B to B company.

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I sell tools and building solutions.

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I have to visit 8 customers per day.

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I have to create / set up and maintain some quality customer contact with professional / business customers / clients.

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We also do some infrastructure mapping.

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First of all I have to call back every customer who contacted us to make a quotation in the last few months. Then I help them with their project: kitchen, bathroom windows etc, especially when they don’t really know the technical specifications of the product. I must erase those who don’t want to continue their project with us. Eventually I order with those who ensure repeat business.

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Last week I wrote out a quote for a new customer who wanted to organise a reception for his wife’s birthday. After several emails, he accepted my quote. Then I placed a few orders (lunch boxes, cocktails).

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My employer was really pleased with my work.

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I work from 10 am to 12 am and I return to work at 1 pm to finish at 6 pm. My daily tasks at work are first to check my mail box and then to make an estimate for my customers about our insurance deals in real estate loans.

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I sell brand new cars and second hand cars.

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I give information about cars and financing solutions.

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