Homeless Services

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Austin Street Center

2929 Hickory Street (Downtown), Dallas, TX

(214) 428-4242

Hours: 24 hours a day, 7 days a week

Languages:  English, other languages may be available through interpreters

How to apply:  Intake hours 11:00 am - 2:00 pm for women and children, 4:00-10:00 pm for women, children, and men.  Must have a valid ID.

Cost of Services:  Free of charge

Website: www.austinst.org

Services:  Shelter for women, children, and men over 40.  Three meals a day, showers and laundry facilities.

 

Collin County Care Center/ Samaritan Inn

1710 North McDonald, McKinney, TX 75070

(972) 562-7375

Hours: 24 hours a day, 7 days a week

Languages:  English and Spanish

How to apply:  Come in and meet with a Case Manager

Cost of Services: Free of charge

Website: www.thesamaritaninn.org

Services: Shelter for men, women, and children. Three meals a day, laundry and shower facilities (hygiene products provided).  Clothing, coats, and shoes if needed.  Playrooms and playground for children. Emergency short-term shelter. 

Life skill classes (parenting, budgeting, job training...)

Case managers available to make referrals to other resources.

Supported Transitional Living - ongoing support and help setting up a resident's own household.

Samaritan Inn-dustries - "Greater Goodies" Chocolate Truffles.  Teaching job skills.

Support Referral - Helping residents access other support agencies within the community based             on clients needs, including financial or legal counseling, mental and medical health, referrals, support groups, parenting classes, workshops, and rehabilitation programs.

 

Dallas Life Foundation

1100 Cadiz St., Dallas, TX 75215

(214) 421-1380

Hours:  Office open Monday through Friday 8:00 am - 4:00 pm.  Shelter open 24 hours a day, 7 days a week.

Languages: English

How to apply: Intake case management and referral to programs on arrival, required bi-monthly follow-up.

Cost of Services: Free of charge

Website: www.dallaslife.org

Services: Dormitory type shelter housing for 500 men, women, and children. Mat night program when outside temperatures freezing. Three meals a day, 2 outfits per week at no charge if needed.  Sunday worship, evening chapel services several times a week, daily devotions, group Bible study, and spiritual counseling available every day.

Other Programs:

Job Skill Training - food service and security    

Computer Skills Training

Addiction Recovery and Relapse Program

Senior Citizens Program - helping obtain permanent housing, case workers to help with housing search and social security, social activities.

Medical/Dental/Vision Clinic

Good Samaritan Program - connecting people with mental and physical disabilities to community resources, case workers

Children and Youth Services - library, nightly arts and crafts, movies and games in the playroom, children's computer lab, outdoor playground.

 

Day Resource Center, City of Dallas

901 South Ervay, Dallas, TX 75201

(214) 670-3043,  Mental Health and Drug Abuse Program - (214) 939-3933

Hours: Social Services available Monday through Friday  8:00 am - 4:45 pm.  Showers, restrooms, and laundry facilities open on weekends.  Clinic open Monday - Thursday from 9:00 am - 3:30 pm, Friday from 9:00 am- 12:00 pm.

Languages: English and Spanish

How to apply:  Walk-in welcome, case workers available during office hours

Cost of Services: Free of charge

Website:  www.texasworkforce.com

Services:  Job placement, referrals to shelters, housing programs, and other community resources, help with ID's and Birth Certificates.  Shuttle to hospital also available.

 

Housing Crisis Center

4210 Junius St., Dallas, Texas 75246

Phone number: 214-828-4244

Hours: 8:00 am to 5:00 pm Monday through Friday.  Wednesday from 9:00 am to 8:00 pm.  Saturday 9:00 am to 12:00 pm.  Legal clinic Wednesday evenings and Saturday mornings.

Languages:  English and Spanish. Bring someone who can translate if another language needed.

How to apply: Call during office hours to meet with a counselor.  Must be employed.  Bring eviction notice, and the Crisis Center may pay one month's rent.

Cost of Services:  The housing crisis center is funded by grants and is free to those with need.

Website: www.hccdallas.org

Services: 54 units of short-term transitional housing. Counseling and mentoring services. Workshops with counselors and lawyers to help solve legal and housing problems. Drug prevention programs, life skills, education, parenting support in a multi-family setting. Opportunity for permanent housing and support services to homeless and disabled veterans.  Women Helping Women counseling held every second Saturday of the month from 12:00 - 2:00 pm.  Money Management and Life Skills Support Group every Thursday from 1:30 to 3:30 pm.

 

Parkland Homes Program and Participating Medical Services for the Homeless

Two mobile medical units contain nursing stations, two examination rooms, and a class D pharmacy and restroom.  Visit sites (various homeless shelters) have weekly or biweekly schedules - call for more information.  On-site clinic at Day Resource Center.

214-590-0153

Hours: vary per site

How to apply: Initial visit must be at the Day Resource Center for screening.  The Day Resource Center is located at 901 South Ervay, Dallas, TX.  The office is open from 8:00 am to 12:00 pm Monday - Friday and 1:00 - 4:00 pm Monday - Thursday.  The phone number at the Day Resource Center is 214-670-3043.

Cost of services: free of charge

Website: http://www.parklandhospital.com/medical_services/erOut_homeless.html

Services: Well child check-ups, immunizations, acute care, referrals to other programs and services (specialty clinics, housing, etc.), social services, health maintenance evaluations, STD and HIV screening, acute and chronic disease clinics, diabetes education program.  Additional services at the Day Resource Center.

 

Reconciliation Outreach

4311 Bryan Street, Dallas, TX 75204

214.821.9192

Hours: Office open Monday through Friday from 9:00 am - 5:00 pm.  Shelter open 24 hours a day, 7 days a week.

Languages:  English only

How to apply: Call during office hours and leave a message.

Cost of services: free of charge up to 90 days.  After 90 days and once full time employed, $90 a week.

Website: www.reconciliationoutreach.org

Services: We have housing for mothers with children, singles and families. We offer employment opportunities and job training; operate a day care program for our working mothers; after school programs, tutoring, summer programs and camping experience for inner city teens and children.

 

The Salvation Army

5302 Harry Hines Blvd., Dallas, TX  75235 (Across from Parkland Hospital)

Check website for other 17 Dallas/Ft. Worth locations, contact information, and for the programs offered at those locations.

(214) 424-7100

Hours: Open 24 hours a day, 7 days a week.  Shelter available only at night from 4:00 pm to 7:00 am.   

Languages:  English and Spanish

How to apply:  Walk-ins welcome. Screening and appointment with case manager scheduled on            arrival.  The case manager will place people in programs based on need and availability.

Cost of Services: Free of charge.

Website: www.salvationarmydfw.org

Services: 

Shelter for men, women, and children

Meal Program

Emergency Shelter

Domestic Violence Shelter

Two Transitional Housing Programs (2 year programs) - Home Sweet Home (classes, help with portion of rent)

Social Services Department - offers emergency family assistance (rent help, food pantry, grocery vouchers, clothing, prescription medication help, and financial assistance), case workers can refer to other community resources and programs.

Life Skills Classes (parenting, nutrition, reading, writing, job interview skills...)

Child Care for infants and preschoolers - Monday - Friday, 6:00am-8:00pm

Exercise and Recreation

Boys and Girls' Clubs

Christmas Assistance (Angel Tree, Red Kettle Program, Toy Drives, Food Drives, New Clothing Drives)

Youth Programs (after-school programs, summer child care, athletic teams, mentoring/tutoring, summer camp, scout-type programs, music/band classes, Upward Basketball)

Educational Programs (computer training, reading/literacy, Project Tomorrow, Tools for School)

Senior Citizens programs (meals, health and nutrition, nursing home visits, fellowship groups, older adult camp)

Spiritual Programs (Worship services, Sunday School, Bible Study, Pastoral Care/Visitation, Relationship counseling)

Substance Abuse Programs (court ordered and voluntary)

Legal Clinics

Disaster Services (food, bottled water, emotional support and counseling, clean-up kits)

 

Shared Housing Center, Inc.

402 North Good Latimer Expressway, Dallas, TX  75204

214-821-8510

Hours: 9:00 am - 5:00 pm Monday through Friday

How to apply: Fill out Homeseeker's application at www.sharedhousing.org.  Fax to 214-828-1499 or mail to address above.  Must include references and be screened for criminal records.  If accepted, must sign an agreement with this agency.

Cost of services: $10.00 nonrefundable application fee. $20.00 additional fee at time of successful match.

Website: www.sharedhousing.org

Services: Telephone counseling, personal interview to discuss housing needs, preferences, concerns and expectations.  Home visits, assistance with the house match trial period and agreement, ongoing assistance, re-match if necessary, information and referral to other services when appropriate.

 

Stewpot (First Presbyterian Church of Dallas)

408 Park Avenue at Young Street, Dallas, TX 75201

Phone number: 214-746-2785

Hours: Monday, Wednesday, Thursday, and Friday from 8:00 am to 3:45 pm.  Tuesdays 8:00 am to 2:45 pm.

How to apply:  The Stewpot cannot provide casework services or make appointments over the telephone. Appointments for assistance are made in person on a first-come, first serve basis. Appointments are made at the front desk by the intake coordinator each weekday at 8:00 a.m. and 1:00 p.m. for same day morning and afternoon appointments (except holidays).

Website: www.thestewpot.org

Services:

  • Alcohol and Drug Counseling-Clients may meet with counselors from the Welcome House weekdays from 9.00 am-11.30 am. Clients may participate in Alcoholics Anonymous and Narcotics Anonymous meetings weekdays from 10.30 am-11.30 am
  • Art Classes-Clients may participate in art classes Tuesdays, Wednesdays, and Thursdays from 9.00 am- 11.30 am
  • Bible Readings and Discussions-Clients may participate in Bible readings and discussions Mondays, Tuesdays, Thursdays, and Fridays from 9.00 am-10.00 am
  • Casework Assistance-Clients may meet with caseworkers weekdays from 8.00 am-11.30 am and from 1.00 pm-3.45 pm (Tuesdays from 8.00 am-11.30 am and from 1.00 pm-2.45 pm.)  
  • Community Ministries Scholarships-Clients who participated in Saturday School and Venturing Crew may apply for college scholarships. 

  • Dental Clinic-Homeless clients may receive dental care from Community Dental Care staff weekdays from 8.00 am-11.30 am and from 1.00 pm-3.45 pm.  Clients must present documentation indicating that they are homeless and appointments are generally required. 

  • Eye Clinic-Clients may receive eye care. Days and times vary, but doctors announce their arrival each week. 

  • Identification Cards-Clients may receive Stewpot photograph identification cards Mondays from 9.30 am- 10.30 am. Clients must present acceptable vital records to get a Stewpot identification card. 

  • Mail Services-Clients may pick up mail weekdays from 11.00 am-11.30 am and from 1.30 pm-2.30 pm. Clients must present an acceptable form of photograph identification to pick up their mail. 

  • Meals-Clients may eat lunch weekdays from 11.30 am-12.30 pm

  • Medical Clinic-Clients may receive medical care. Days and times vary, but doctors announce their arrival each week. 

  • Peer Mentoring-Clients may meet with caseworkers for counseling, information, and or referrals. 

  • Representative Payee Program-Clients may meet with caseworkers for financial management if they receive Social Security Disability Income or Social Security Supplemental Income and are required to have such relationships. Only a small group of clients may participate in this program. 

  • Restrooms & Water Fountain-Clients may use the restrooms and water fountain in the cafeteria from 8.00 am-12.30 pm and from 1.00 pm-3.30 pm (Tuesdays from 8.00 am-12.30 pm and from 1.00 pm-2.45 pm.) Soap and toilet paper are available at the front desk. 

  • Saturday School-City Park Elementary School students may participate in educational and recreational activities each Saturday, when school is in session, from 8.30 am-12.30 pm

  • Seating-Clients may sit in the cafeteria weekdays from 8.00 am-11.30 am and from 1.30 pm-3.45 pm (Tuesdays from 8.00 am-11.30 am and from 1.30 pm-2.45 pm.) 

  • Social Service Agencies-Clients may meet with representatives from a variety of social service agencies such as ABC Behavioral Healthcare, Community Dental Care, Dallas County Department of Health and Human Services, Dallas MetroCare, Legal Aid of NorthWest Texas, Metro Dallas Homeless Alliance, Parkland Health and Hospital System, UT Southwestern Medical Center, Veterans Affairs and Welcome House.  Days and times vary, but representatives announce their arrival each week. 

  • Stewpot Transitional Employment Program (STEP)-Clients may meet with caseworkers about receiving help with applications, clothing, Community Voice Mail, DART passes, interviews, resumes, and supports while searching for jobs.

  • Street Zine-Clients may vend Street Zine, a newspaper that creates direct economic opportunity for the benefit of people living in poverty. Orientation for new vendors begins each Tuesday and Thursday at 2.00 pm

  • Summer Day Camp-City Park Elementary School students may participate in educational and recreational activities each summer, when school is not in session. 

  • Summer Visiting Youth Program-Youth groups may stay at the Stewpot and volunteer at a variety of Dallas’ social service agencies each week of each summer. 

  • Texas Department of Public Safety Driver Licenses and Identification Cards-Clients may meet with caseworkers about receiving financial assistance for Texas Department of Public Safety Driver Licenses or Identification Cards. Clients generally pay half of the amounts required for their driver licenses or identification cards. 

  • Travel Assistance-Clients may meet with caseworkers about receiving financial assistance for travel. Clients must have housing at their destinations and generally pay most of the amounts required for their travel. 

  • Venturing Crew-Youth may participate in educational and recreational activities affiliated with the Boy Scouts of America each Wednesday, when school is in session, from 6.00 pm-8.30 pm

  • Vital Records-Clients may meet with caseworkers about receiving financial assistance for vital records such as birth certificates. Clients generally pay half of the amounts required for their vital records.

Union Gospel Mission (women and children)

4815 Cass, Dallas, TX

(214) 638-2988

Hours: Shelter open 24 hours a day, 7 days a week.  Check in hours: 9:30 am - 12:00 pm and 1:00pm-4:00pm Monday through Friday, 1:00-4:00pm Saturday and Sunday

Languages:  English and Spanish

How to apply:  Walk-in - during check-in hours with social security number, an ID card or a birth certificate.

Cost of Services:  Free of charge, up to 90 days

Website: http://www.ugmdallas.org/

Services:  Shelter, clothing, and breakfast and dinner

Other Information:  Residents must supply their own medications and bring no more than five changes of clothing.

 

Union Gospel Mission (men only)

3211 Irving Blvd.  Dallas, TX 75247

(214) 637-6117

Hours: Shelter open 24 hours a day, 7 days a week.  Check in from 4:30pm- 6:45pm at Union Gospel on 922 Park Avenue

Languages:  English and Spanish

How to apply:  Go to 922 Park Avenue (Union Gospel) to check in between 4:30 pm to 6:45pm to get a bed ticket and transportation to the shelter.  Can stay as long as rules followed.

Cost of Services:  Free of charge

Website: www.ugmdallas.org

Services:  Men's shelter

 

YMCA Community Service Casa Shelter

2640 Webb Chapel Extension, Dallas, Texas 75220

214-358-4504

Hours: Shelter open 24 hours a day, 7 days a week.  Office open 9:00 am - 5:00 pm Monday through Friday.

Languages: English and Spanish

Cost of services: free of charge

Website: www.communityservicesymcadallas.org

Services: Shelter for teens ages 10 - 17 yrs. Crisis, outreach counseling for teens and families. Life skills education, academic education, support group individual, group, and family therapy, case management.