furnace-repairs-calgary

5 Questions to Ask Before You Book Your Furnace Repairs

Booking your furnace repairs could become a simple and straightforward process, once you trust the service providers’ experience and expertise in handling the task. You can ensure safety, durability, quality, and feasibility of choosing a specific furnace repair company.


Question # 1 – How experienced are you in Furnace Repair

Safety Factors: Experience is a critical element which can ensure safety and quality of service. The technicians should know about safe handling of parts and components while repairing your furnace. Prior experience will make him aware of the probable risks and accident triggering points in the furnace interiors. He will take care of neutralizing the triggering points before starting with the repair works.

He can also ensure the safety of the furnace and its parts for your family and property after the repair. He can seal off all the potential risks to ensure smooth functioning of the furnace.

Diagnosis Points: An experienced furnace repairer will know the causes based on symptom diagnosis. He can suggest the correct solutions for fixing the problems quickly and efficiently. He will also be knowledgeable about using the high-tech tools and equipment for accurate diagnosis of the problems. He can save your time and money by suggesting the right option between part refurbishment and part replacement.

Repair Efficiency: An experienced furnace repairer has the practical skill to deal with various techniques of repair. He can choose the most technically feasible method to ensure long term furnace durability after repair.

How to Check: You can check his experience by the client testimonials. It is the best way to assess his experience, reliability and safety factors. You can also know how efficient he is in repair.  You can check his credentials and license to operate (If it is mandatory in your state or province). You can also interact with his existing clients on social media or in face-to-face meetings (if you have their contact details).

Question # 2 – What is your approach to Furnace Repair

Detailed diagnosis, repair, and part replacement evaluation costing and quote submission, and initiation of repair are the standard procedure for furnace repair. If a contractor can give you a quote without the diagnosis, there could be something wrong in his approach. He is underestimating the technical and cost factors. Or he is overestimating them. You have to make sure he conducts a proper diagnosis before taking any action.

What is the Quote Procedure? The quote should contain all the details about repairing parts, procedures, labor costs, the approximate time for repair, the probability of parts replacement and their cost, number of workers required for repair, etc. There should be no ambiguity about the costs. Validity for the quote should be considerably longer though not for months. 

Where does he get materials?  He may get his materials for repair from the manufacturers or wholesale dealers. In some cases, he may procure them from the local electric suppliers. Material cost increases significantly when he chooses local suppliers. If he is procuring materials from the manufacturers, there will be a considerable reduction. You may also get discounts.

What is the Turnaround Time (TAT)? He should be specific about the time he/his team arrives at the repair location.  He may give you the approximate time required for the completion of repair tasks with a tolerance of one or two hours.

Question # 3 – What is your Infrastructure


It is a recommended practice to choose a furnace repairer company rather than an individual repairer. It is due to the availability of infrastructure, warranty/guarantee, and liability insurance. The company will also have the necessary hardware and material inventory for repairs. They should use only the branded parts and components with manufacturer warranty for replacement.

You can ask about the tools and technology they use for diagnosis and repair. It is highly essential when it comes to larger furnaces for apartments. They can increase the efficiency, accuracy, and safety after repair.

Question # 4 – Have you insured for Liability and Employee Safety

What is your Employee Insurance: A freak accident during the furnace repair may result in injury to the contractors’ workers. If he has worker insurance, you don’t need to worry about the treatment and medical expenses. He should also have liability insurance which covers damages to the property belonging to you and your neighbor. In some cases, the accidents may damage the property, which will be covered by the contractor insurance.

What is your Liability Insurance: The liability insurance should also your contribution to the one-time/long term premium. One-time insurance is applicable for the repair duration. Long-term insurance will be applicable for the period after repair. You need to remember that the insurance is for more than the product warranty which only replaces the parts free of cost. Insurance pays for the medical expenses in case of injuries and property damages.

Question # 5 – What is the Specialization of your workforce

What is your team skill: A furnace repair contractor with skilled and specialized workforce will not bother about outsourcing the work (in part or full) to the other companies and individuals. It is only then that you can hold him directly accountable for his workforce’s actions while repairing your furnace. Otherwise, he may legally shift the blame onto the others and make you wait for years for any dispute settlement.

What is your customer support: A company having a dedicated technical workforce can provide complete customer support at any time. You can call them for emergency services. They have the responsibility of arriving on time and performing the tasks within a scheduled time. An outsourcing contractor can always make you wait for the non-availability of sub-contractors.

What is your work quality: A direct contractor with skilled workforce can also ensure the quality of repair works to be perfect. He can send an inspection team after the repair to ensure everything is in order. He can provide service warranty on behalf of his company and product and part warranty from the manufacturer.

Summary

Once you get satisfactory answers to your questions, you can boo your furnace repairs with the chosen contractor. Only an established and experienced furnace repair contractor company will be able to answer all the questions in a professional manner with facts and figures.

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Jason Myers,
Feb 13, 2019, 11:31 AM
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Jason Myers,
Feb 13, 2019, 11:30 AM
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Jason Myers,
Feb 13, 2019, 11:32 AM
Ċ
Jason Myers,
Feb 13, 2019, 11:31 AM
Ċ
Jason Myers,
Feb 13, 2019, 11:31 AM
Ċ
Jason Myers,
Feb 13, 2019, 11:32 AM
Ċ
Jason Myers,
Feb 13, 2019, 11:32 AM
Ċ
Jason Myers,
Feb 13, 2019, 11:32 AM
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