Acklam Pet Care

Dog Walking

Cat Holiday Visits

Est. 2011

Our normal operating hours are (please feel free to phone, text or email outside these hours):

Monday: 08.00 - 17.00

Tuesday: 08.00 - 17.00

Wednesday: 08.00 - 17.00

Thursday: 08.00 - 17.00

Friday: 08.00 - 17.00

Weekends & Bank Holidays: Cat & Small Animal Visits (as booked), Dog Walking (to regular Monday to Friday Dog Walking customers) by arrangement.


Dog Walking Service

50 Minutes - £10.50 per "Lunch Time Group Walk" - Monday to Friday

25 Minutes - £7.50 per "Early Morning Group Walk" - Monday to Friday. This is a morning walk around 9am.

50 Minutes - £21.00 per "VIP Walk" - Monday to Friday (1 or 2 dogs from same household). A further dog from the same household can be added for £5.75 (A maximum of 3 dogs on a VIP walk). This is an afternoon walk around 3pm. Only the dogs from your household will be on this walk (strictly limited spaces).


Weekends - We may be able to offer occasional services by special arrangement for regular Monday - Friday customers. Weekends will be charged at 1.5 your normal rate.

Our social group walks allows your dog(s) to run and play with their friends. We try to walk the dogs in interesting surroundings with open space for running and woodland for interesting smells. Your dog will be walked with up to five other carefully selected dogs. All dogs must be socialised. You can choose to have your dog walked on or off lead. On muddy days your dog will be given a complimentary warm shower to the paws and underbelly. We require you to provide a towel for drying your dog and access to hot water.

If 2 dogs are from 1 household, the first dog will be charged at full price, the second dog will be charged at half price (maximum of 2 dogs on Group Lunch Time Walks, subject to availability)

We require you to book and maintain a minimum of one Dog Walk per week (except for holidays, Christmas etc.)

Price is inclusive of the pick up and drop off of your dog (from your home address) but may be subject to a travel supplement (see our "Area Covered" page)

* Time stated is for the approximate time of the walk. Your dog may be away from home for up to 3 hours (to allow pick up / drop off of other dogs)

Our Terms and Conditions for our dog walking service are found in the Dog Service Agreement. This forms part of our contract to you, along with our other paperwork, these must be completed prior to our services starting.

Please note the price shown is for the Acklam / Linthorpe area. If you live outside this area there will be a travel supplement. Please check our "Area Covered" page, or email your postcode and we'll let you know if a travel supplement applies to your address.


Puppy Pop In

If you've got a new puppy and they aren't yet ready for our Dog Walking, we offer our Puppy Pop In. We'll pop in around lunch time to let puppy out to relieve him / herself then play for a short while. These visits last approximately 15 to 20 minutes. Ask for further details : info@acklampetcare.co.uk


Cat & Small Animal Visits

Daily Visit - £9.50* (for 1 or 2 cats / small animals) Extra cats / small animals can be added at £5.00 per visit. Our visits are normally carried out after 4pm and last for approximately 30 minutes.

x 2 Visits per Day - £17* (for 1 or 2 cats / small animals) Extra cats / small animals can be added at £5.00 per day. A morning and afternoon visit, we'll call around 8am and around 4pm, each visit lasting approximately 30 minutes.

We'll feed and water your cat / small animal and maintain the litter tray. We'll also give some tlc, if your pet like cuddles! Each visit we'll check into your home using GPS and email you a picture of your pet(s), we'll also send feedback showing the tasks we have completed and on leaving, check out using GPS. This information will be emailed to you in live time, it can also be viewed on our customer portal.

Please note the price shown is for the Acklam / Linthorpe area. If you live outside this area there will be a travel supplement. Please check our "Area Covered" page, or email your postcode and we'll let you know if a travel supplement applies to your address.

Terms & Conditions (Home Visits)

  • A minimum charge of £20 applies to each booking
  • Bank Holidays are charged at 1.5 your standard rate plus any travel supplement.
  • Rates are for the first two pets, additional pets may be added at £5.00 per visit.
  • Each booking will receive a quote by email, once the deposit has been received we will confirm your booking.
  • To secure your booking we require a £30 deposit (for up to seven days) or £60 (for more than 7 days). If the quotation is for less than £30 we require full payment. No booking is confirmed until we receive your deposit.
  • If you need to make changes to your booking, please let us know immediately and where possible we will accommodate your request.
  • If you fully cancel your booking more than 14 days prior to the service starting, your deposit will be refunded in full. Cancellations within 14 days of service starting may result in your deposit being forfeited.
  • We offer a free key collection where the Visits total £30 or more, otherwise there is a charge of £5.50 (plus any travel supplement) for the collection of your key. You may choose to drop off your keys to avoid this charge. Your keys will be posted through your letterbox on our last visit. If you require us to return them personally there is a charge of £5.50 (plus any travel supplement)
  • We will invoice you on the last day of service. Your payment is due immediately.
  • if you haven't used our services before you will need to book a minimum of 7 days before the visits start. This allows us time to arrange to send out your paperwork and to collect your keys.