Tech Support: Can not connect Win7 and XP PCs using Remote Assistance

Can not connect Win7 and XP PCs using Remote Assistance

I am trying to log on to another computer (Remote Assistance) and do not seem to be able to connect.
I have no problem when I use my other computer which is running Windows Home XP with SP3.
My new computer is running O/S Windows 7 Priemum (64bit).
The
computer I'm trying to connect to is running Windows XP Media Edition 2005.
I must be doing something wrong.
I receive the message that I have been requested to connect.
When I click on the request box I usually receive a window with two options that are "Accept
the Invitation" or "Decline the Invitation".
I do not get the ACCEPT or DECLINE options.

Anwsers to the Problem Can not connect Win7 and XP PCs using Remote Assistance

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Hi,
I would suggest you to follow these steps and check if ti helps.
Method 1:
Try these steps:
Click on start, right click on my computer and click on properties.Click on remote, make sure “allow remote assistance connection to this computer” is selected and have a check mark.
Click on apply and ok.
Method 2:
If this doesn’t help, then I would suggest you to post the query in Windows XP forums and check if it helps, here is the link:
http://social.answers.microsoft.com/Forums/en-US/category/windowsxp
Azam – Microsoft Support.
Visit our Microsoft Answers Feedback Forum and, if you
have any feedback you can post here.

To check for Windows updates

  1. Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
  2. In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
  3. If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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