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Online Services

Objectives

  • To use the internet to find different types of online services
  • To present a comprehensive description of different types of online services
  • To provide an evaluation of each of the online services described
  • To present a clear and balanced picture of the current scope and limitations of the internet

Your Task

  • You must choose five types of Online Services and research several examples of each.  Here are some ideas:
Type of Online Service Examples
Communication email, instant messaging, message boards, online conferencing, blogs, micro-blogging e.g. Twitter, newsgroups, chat, e-communities, social networking
Real Time Information train timetables, news services, traffic reports, weather
Commerce shopping, banking, auctions
Government online tax returns, e-voting, applications for services (e.g. university entry, business incorporations, land registration), revenue collection, health services like NHS Direct
Education VLEs, online learning, school web sites, school league tables, online revision, simulations, online teaching 
Business video conferencing, collaborative working, business networks
Entertainment multi-user games, radio players, sports, books
Download Services software, upgrades, music, film
Web Storage  Google docs, Drop Box
Online mapping and route planning (not Sat Nav).  Google maps, AA Route planner, RAC route planner
  • Record every source of information in youbibliography and make sure you use different types of information
  • a range of information types should be taken to mean at least four different sorts of information, eg extracts from websites, screenshots, journal articles, sound clips, quotes from discussion groups etc
  • Write about each type of online service and illustrate it with your chosen examples.  Remember your audience.  Use your sources.  Try to really give a feel for what the service has to offer.
  • Describe the advantages and limitations of each example that you have used.  Aim to give a clear and balanced picture of the scope and limitations of these services. Make sure you include the following:-
    • Target audience
    • Benefits and drawbacks
    • Possible enhancements
    • Fitness for purpose
    • Non-internet alternatives
  • Make some concluding comments about the current scope and limitations of the Internet as a whole.

 Mark Band a


Mark Band 1  Mark Band 2  Mark Band 3 

The learner:

• uses the internet to find some relevant information about different types of online services, but needs extensive prompting

• gives a brief description of at least five different types of online service

• makes some evaluative comments about each of the online services described , but not sufficient to give a clear picture of the current scope and limitations of the internet as a whole

• uses everyday language and the response lacks clarity and organisation. Spelling, punctuation and the rules of grammar are used with limited accuracy. 





[0-5 ]

The learner:

uses the internet to find a range of relevant information about different types of online services, needing only limited prompting

gives a detailed description — supported by examples — of at least five different types of online service

makes some relevant evaluative comments about each of the online services described and gives an indication of the current scope and limitations of the internet as a whole

uses some specialist terms and the response shows some focus and organisation. Spelling, punctuation and the rules of grammar are used with some accuracy.




[6-8]

 

The learner:

uses the internet to find a wide range of relevant information about different types of online services, independently

gives a comprehensive description — supported by a range of wellchosen examples — of at least five different types of online service

provides a considered evaluation of each of the online services described and gives a clear and balanced picture of the current scope and limitations of the internet as a whole

uses appropriate specialist terms consistently and the response shows good focus and organisation. Spelling, punctuation and the rules of grammar are used with considerable accuracy.

[9-11]

Examiners Reports

Better candidates produce very detailed descriptions describing the purpose and functions of each of the services, supported by good examples. They also included evaluative comments, sometimes in the form of advantages and disadvantages of the service.  Weaker candidates still tend to simply evaluate websites for this strand, rather than the services themselves.  
June 2011

Some good examples were seen in which candidates described the facilities and services available, and evaluated them in terms of their functionality. The best work uses illustrations in the form of screen shots, photographs and sometimes small video clips to show for example how email is used. Candidates should be using their own words and should not cut and paste from internet sources. Specific websites should be used to illustrate how the service works, rather than comparing the websites in terms of functionality and features. 

January 2012

Candidates scoring full marks produced work in required depth of coverage of each of the services, giving good examples and very detailed descriptions of services supported by good examples.  Weaker candidates still tend to simply evaluate websites for this Strand, rather than the services themselves. 

 June 2012

Here is a Wordle of the mark band 3 criteria to pick out the key words:-




Help

Subpages (2): Creating a Blog Twitter
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Donna Hay,
11 Sep 2012, 04:12
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Donna Hay,
11 Sep 2012, 04:10
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