Staff Helpline

As an employee of The Sheffield College you have access to a range of support services as part of our Employee Assistance Programme, provided by BUPA. The Employee Assistance programme is a 24 hour helpline for all staff. It is a free and confidential service. The College will not know if you have used this service. 

The Employee Assistance Programme is there to help you by offering a counselling service on a wide range of issues whether that is personal problems or work related problems. The service can provide you with financial and legal support as well.

The Employee Assistance Programme provided by BUPA can be reached on 0800 269 616

You can use this service for:

Do you know that most calls are handled in the first instance by a trained counsellor in the event of someone needing emotional support immediately?

BUPA offers you a telephone counselling service which will be answered by a qualified and experienced counsellor who will be able to offer you support in a professional, non judgemental manner. You can also opt to have structured telephone counselling and online Cognitive Behavioral Therapy.

Do you know how to access your Employee Assistance program?

You can access an online health portal at bupa.co.uk/eaponline where you can find emotional support, health checks, fitness advice, personal coaching, medical assessments and BMI assessments. You can also contact BUPA on 0800 269 616. Alternatively, you can visit cbt.bupa.com where you will find a wide range of support resources and health information. Simply enter BupaHM as the User Name and Password. Did you know that immediate family (partner/spouse and children aged 16- 24 in fulltime education and at the same address) can also access most of the service? Including telephone counselling?

Are you aware that there are structured four week programmes to choose from either fitness, quitting smoking, sleep, health eating and much more?

You can access webinars which will support and build resilience through raising awareness of well-being, this also includes a range of e-coaching programmes. There are online four-week self-help programmes which help promote lifestyle changes that range a number of areas including weight loss, improving sleep and changing habits such as smoking and alcohol consumption.