Points of Contact

Please contact IT for any tech related issues including, but not limited to, Zoom, SC 2.0, Google programs, etc.

Preferred method of communication (dependent on urgency): 

1. Ticket (especially for issues pertaining to a patient) labeled as "Tech Support"

2. An email to it@sensiblecare.com

3. Google Chat message to Sarah Johnson and/or Brandon Small if an immediate issue

Please contact human resources for any TriNet, benefits, reimbursement, or time-off related assistance.

Preferred method of communication: 

Email to humanresources@sensiblecare.com

Please contact the billing team for any billing and/or insurance related needs.

Preferred method of communication: 

Ticket assigned to Melissa Davis

Please contact our group administrator for any credentialing or CAQH related needs.

Preferred method of communication: 

Email to credentialing@sensiblecare.com

Please contact the military partnerships department for any Tricare, referral, or military related needs.

Preferred method of communication: 

Email to vanessa.mcdonnell@sensiblecare.com

Please contact the provider success department if you have any questions regarding our platforms, schedule changes, policies, or procedures.

Preferred method of communication: 

Email to onboarding@sensiblecare.com