Part of Sensible Care's mission is commitment to providing the best possible care to our clients, and part of that commitment involves listening to their concerns and feedback. To that end, this procedure is designed to ensure that we address any grievances or complaints from our clients promptly and effectively, with the goal of improving the quality of care we provide.

As mental health providers, we know that listening to our clients and understanding their needs is essential to building a strong therapeutic relationship. Our client grievance and complaint procedure is just one way we are demonstrating our commitment to client-centered care.

Below is a link with information for this procedure. If you have any questions or would like to learn more about how it works, please do not hesitate to reach out to our Quality Assurance/Clinical Compliance Manager.