The intention of the procedure below is to standardize and implement a notification system for processing document deletion requests in Sensible Care's EHR. 

We ask that any time you require a deletion of a document or information that was erroneously uploaded or produced to an unintended patient chart, that you follow the following instructions:

Create a ticket and copy/paste the form below with as much information as possible into the body of the ticket (as applicable).

Ticket Selections:

1. Visibility: Internal

2. Category: Technical Issue

3. Priority: Critical

4. Patient: the name of the unintended patient chart (to which the document or information was uploaded/entered)

5. Assign to: Brandon Small + Diana Duran + Sarah Johnson

6. Subject: URGENT: Deletion Request

7. Body: enter Deletion Request Form with relevant information

Document Deletion Request Form

Type of Document (choose):   1) Document Uploaded   2) Form Entered

Date error occurred (when the document was uploaded or form entered):

Date error identified:

Name of patient the document or information is pertaining:

Name of the unintended patient chart (to which the document was uploaded or form entered):

Was the document Visible or Not Visible to patient?:

Was the document or information accessed by the unintended patient?:

Other information: