Support

Before contacting for support make sure you've confirmed the following:

  • Your device is on the same WIFI network as your Shapeoko machine.
  • You aren't running any firewall or network segments that could block routing.
  • You are entering the IP address that Carbide Motion is listening on.

If this doesn't fix your issue send a complete description of the problem and what you've tried to: vegossa@gmail.com.