Purchasing requests can be made by submitting a Tech Helpdesk ticket at http://helpdesk.sdale.org. This includes but is not limited to: TVs, laptops, monitors, printers, and all Apple devices*.   

Clearly state your request in the subject line of the Helpdesk ticket.

For new technology include the following information in the ticket body:

• Quantity: Specify the number of devices needed. 

• Use of the equipment: Describe how the devices will be used. 

• Minimum Specifications (if applicable): Provide any specific requirements for the technology (e.g. processor speed, memory, storage).

For replacement technology include the following information in the ticket:

• Quantity: Indicate the number of replacements needed.

• SPS Barcode: Provide the barcode of the device(s) that need to be replaced. 

After the Helpdesk ticket has been created, a quote request will be submitted and uploaded to your ticket when it becomes available. Once an approved purchase order has been received, the Tech Dept will place the order using district accounts. 

*SPS has a Sole Source agreement with Apple. All Apple products are to be purchased through the Technology department.