Chromebook Troubleshooting Documents

Clear Chrome Browser Cache & Cookies

Chromebook Hard Reset

Reset Chrome Settings to Default

Chrome Sign-In "You're Not Authorized to Use this Device"

Chromebook Keyboard/Trackpad not Working

Change Google Password

Chromebook Won't Turn On/Battery Won't Charge

Chromebook Crashes or Freezes

Chromebook Camera/Mic Not Working

Chromebook Record with Camera

Chromebook Use Camera Features

Chromebook Restore Bookmarks

Print From a Chromebook

Disable on Screen Keyboard

Chromebook Webpage Won't Open

Find/Recover Missing Google Drive Files

Manage/Remove Chrome Extensions

Chromebook TIPS!

Parents/Students

Please make sure to charge your Chromebook and have it ready for the first day of class, September 14th, 2020.

If there are any issues with your Chromebook such as, not turning on, not charging, keyboard not working, screen flickering, etc, please contact the help desk at 518-355-9200 x3099 or email helpdesk@schalmont.net.

PARENTS: please complete the following form if you have not received a Chromebook.

http://bit.ly/2Y036Ko

Please call us to make an appointment for the drop off of your 8th Grade Chromebooks and chargers along with

the receipt of your new 9th Grade Chromebook and Charger

This will occur in the front circle of the MS/HS campus at the last HS door just before leaving the circle.

Please stay in your vehicle and we will meet you at the curb.