SAMG Entertainment Co., LTD (“Company,” “we,” “us”) respects your privacy and is committed to handling your data responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our game, Teenieping Heroes (the “Service”).
This Policy applies to the limited test release of the Service, distributed for the purpose of measuring player response and advertising performance. This test release is distributed only in North America (the United States and Canada) and is not directed to users in the European Union, the European Economic Area, or the United Kingdom. If we expand availability or move to a commercial release, we may update this Policy.
How the Test Release Works
Understanding the following will make the rest of this Policy clearer:
The Service has no user account and no sign-in. You are not asked to register or to enter any personal information.
The Service does not operate its own game server. Your save file (game progress) is stored locally on your device and is not transmitted to servers operated by the Company. However, the gameplay events described in Section B below are transmitted to our third-party analytics providers.
The Service does not offer in-app purchases and processes no payment or billing information.
The Service does not display advertisements.
As a result, information is collected only through the analytics and measurement software described below, and is held by those providers rather than on servers of our own.
Information We Collect
A. Device and Network Information
Device information (for example, device model, operating system version, language settings)
Network information (for example, IP address, from which your approximate region may be inferred)
B. Gameplay Events
To understand how the Service is used, to maintain stability and to diagnose faults, the following events are recorded:
Session start and end times
Stage clear and completion events
Reward and claim events
Acquisition of in-game currency or resources (virtual items only; no real-money payment is involved)
Basic gameplay progression events, and error and crash reports
C. Advertising Identifier
Depending on your device and permissions, the Android Advertising ID (AAID) or a similar device or app identifier may be collected. It is used to determine whether an installation of the Service followed an advertisement, and for no other purpose.
D. Customer Support
If you contact us by email, we collect your email address, the contents of your inquiry, and any information you choose to include.
Analytics and Measurement Software (SDKs)
The information in Sections A, B and C is collected by software development kits provided by the following companies, which receive and store it on their own systems:
GameAnalytics (analytics and diagnostics)
Meta / Facebook SDK (app events, install attribution and advertising measurement)
We do not use these SDKs to deliver third-party advertisements inside the Service. The Service does not display ads.
Cookies and Browser Tracking
The Service is a mobile application and does not use cookies or similar browser-based tracking technologies in the app.
This Privacy Policy webpage does not use tracking cookies or browser-based trackers for marketing or advertising purposes.
Like most websites, standard server access logs (for example, IP address, timestamp, user agent) may be processed by the webpage hosting provider for basic security and operational purposes.
What We Do Not Collect
We do not collect your name, date of birth, gender, postal address, phone number, contacts, photos, or precise location data such as GPS coordinates. However, your approximate region may be inferred from your IP address.
We do not collect or store passwords, and the Service has no account or sign-in feature.
We do not collect real-money payment or billing information. The Service does not process in-app purchases.
We do not collect in-app advertising data for ad delivery, because the Service does not display ads.
How We Use Your Information
We use information to:
Provide and maintain the Service
Monitor performance, troubleshoot issues, and conduct diagnostics
Understand usage trends and improve game features and user experience
Measure how many people install the Service after seeing an advertisement, and at what cost
Respond to support inquiries
Protect the Service from fraud, abuse, and security threats
Data Retention
We retain personal information only as long as necessary for the purposes stated above, unless a longer retention period is required or permitted by law. Because the Service operates no server of its own, the information described in Sections A, B and C is held by the analytics and measurement providers named above, in accordance with their own retention rules and our configuration.
Analytics and Diagnostic Event Data (held by GameAnalytics)
Retention Period: Retained for a limited period appropriate to diagnostics and improvement needs
Purpose: Performance analysis and stability improvement
Advertising Measurement Data (held by Meta)
Retention Period: Retained in accordance with the provider’s data retention policy
Purpose: Install attribution and advertising performance measurement
Customer Support Emails
Retention Period: 3 years
Purpose: Service improvement and audit tracking
Data Deletion Requests
You may ask us to delete the information collected from your device at any time.
Send an email to emotion_safe@samg.net with the subject line “Teenieping Heroes data deletion”.
Include your Android Advertising ID (AAID). You can find it at Settings, then Privacy, then Ads. We need this because the Service has no account, and the advertising identifier is the only way the records associated with your device can be located.
We will confirm receipt within 7 days, request deletion from the analytics and measurement providers named above, and complete the process within 30 days.
You may also stop all further collection at any time by uninstalling the Service, and you may reset or delete your advertising identifier in your device settings.
Data Deletion and Disposal
We delete or anonymize personal information when it is no longer needed for the purposes described in this Policy, or when the applicable retention period expires, unless retention is required by law.
Electronic records: permanently deleted or rendered unrecoverable using commercially reasonable methods, for example secure deletion or overwriting.
Printed materials, if any: shredded or securely destroyed.
Sharing of Personal Information
We do not sell your personal information.
We may share information with:
A. Service Providers (Processors)
We use third-party providers to support the Service. They may process information on our behalf, subject to contractual and technical safeguards:
GameAnalytics: analytics and diagnostics
Meta / Facebook SDK: app events, install attribution and advertising measurement
Google: app distribution through Google Play
BLACKSTORM INC. (Republic of Korea): development and operation support for the Service, including access to analytics event data for development, quality assurance and improvement purposes
B. Legal and Safety Reasons
We may disclose information if necessary to:
Comply with applicable law, regulation or legal process
Protect the rights, property or safety of users, the public, or the Company
Prevent or investigate suspected fraud, abuse or security issues
International Data Transfers
We are based in South Korea, and our service providers operate in other countries, including the United States, the United Kingdom, and Denmark. Your information may be processed and stored outside your state, province or country.
Please note that the countries listed below refer to where our service providers process data, and are separate from the regions in which the Service is distributed.
Details of International Transfers
1. GameAnalytics ApS (Denmark) and its affiliate GameAnalytics Limited (United Kingdom)
Country: Denmark and the United Kingdom
Items Transferred: Device information, network information (IP address), gameplay events, error and crash reports
Purpose of Use: Analytics and diagnostics; performance and stability improvement
Retention Period: Retained for a limited period appropriate to diagnostics and improvement needs
2. Meta Platforms, Inc.
Country: United States
Items Transferred: Device information, advertising identifier (AAID), app events
Purpose of Use: Install attribution and advertising performance measurement
Retention Period: Retained in accordance with the provider's data retention policy
3. Google LLC
Country: United States
Items Transferred: App distribution and installation data
Purpose of Use: App distribution through Google Play
Retention Period: Retained in accordance with the provider's data retention policy
Age Requirement and Minors’ Privacy
The Service is intended for individuals age 16 and older. We do not knowingly collect personal information from individuals under 16. If you believe a person under 16 has provided us personal information, please contact us and we will take steps to delete it. Please note that the content rating displayed on app stores reflects a review of the Service's content, and is separate from the minimum age of 16 required to use the Service.
Your Privacy Rights
Depending on where you live, you may have certain privacy rights, such as requesting access to, correction of, or deletion of your personal information, subject to applicable exceptions.
How to Exercise Your Rights
To make a request, contact us at emotion_safe@samg.net
To protect your privacy, we may verify your request, for example by confirming the advertising identifier associated with your device. We will respond within a reasonable timeframe and as required by applicable law.
Data Security
We use reasonable administrative, technical and physical safeguards designed to protect information from unauthorized access, loss, misuse or alteration. However, no method of transmission or storage is completely secure.
Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will provide notice through the Service or an appropriate channel. The “Last updated” date reflects the latest version.
Contact Us
Chief Privacy Officer
Name: Jaewon Choi
Organization: SAMG Entertainment Co., LTD
Email: emotion_safe@samg.net
Privacy Manager
Name: Seonghyun Cheon
Organization: SAMG Entertainment Co., LTD
Email: emotion_safe@samg.net
Customer Support: cs@samg.net
Call: +82-2-535-6773
Last updated: September 10, 2026