Ch. 10 PowerPoint

Define these Technical Terms using the textbook:

1. Comeback-

2. Dependability-

3. Ethical Behavior-

4. Professionalism-

Answer these discussion questions using the textbook:

1. List the traits employers look for in their employees.

2. Summarize the different ways that technicians get paid.

3. Explain the different types of repair facilities.

4. Explain how to find job openings in the automotive field.

Read the chapter summary below:

■ Good employees are dependable, cooperative, curious, efficient, and professional.

■ Failure to report to work on time, leaving early, or taking too many days off can have a detrimental effect on both your fellow technicians and your customers.

■ All employees should work together to make the service facility a safe, enjoyable, and efficient operation.

■ Efficiency is the ability of a technician to produce high quality work quickly.

■ In the commission plus parts pay system, a technician is paid on commission but also receives a small commission for the parts installed during a repair.

■ Large auto dealerships usually pay well and have a large volume of work to be done. They also offer good benefits and specialized training for the types of vehicles you will be servicing.

■ Warranty work consists of repairs done on vehicles that are still under warranty. The rate of pay for warranty work is considerably lower than that for customer-pay work.

■ A specialty shop specializes in one type of work. For example, engine machine shops will rebuild or overhaul engines.

■ The first step in getting any job should be to prepare a detailed resume.

■ A good way to begin your job search is to look through the help-wanted ads in your local newspaper or at various job-related websites. Additionally, state and local governments operate employment agencies that can help you identify job openings.

■ If you are offered a job, make sure you know the terms of employment before accepting.