The stigma of anything technology or AI based being expensive or hard to manage is causing many small and large businesses to miss out on opportunities to increase their sales revenue, compete more fairly on marketing and control their customer data more effectively through chatbots.
A chatbot is a computer program that uses AI to have a conversation with humans. They answer questions, guide you through a purchase, provide technical support, and can even teach a new language, all using everyday words and tone. You can find them on devices, websites, text messages, and messaging apps. For example, you can make your business accessible to 40 million active monthly Facebook users in the UK alone.
Before we start we will have a sit down to outline how your specific goals and customer needs can be achieved through a bot.
The true benefit of the chatbot, however, is its time and effort saving skills. Bots are able to guide users and help people solve problems without wasting time on searching and browsing through websites or apps.
Send us a query through our Bot or on our website and email and we will be in touch to get started on building your future.
People are now spending more time in messaging apps than in social media and that is a huge turning point. Messaging apps are the platforms of the future and bots will be how their users access all sorts of services
Our clients have stringent security, privacy and quality standards. Our team are each security cleared to UK BPSS standard and we hold the UK Government CyberEssentialsPLUS security accreditation.
Key to our process is understanding your user needs so that we can design services that thrive. We combine our strategy, technology and UX services to reduce risk and increase value.
Each project we work on is split into phases: pre-project, feasibility, foundations, design direction and evolutionary development. Our process has been developed from the DSDM Agile Project Framework. We invest heavily in agile training for our team and clients.
We've created an open source conversational AI framework, OpenDialog, designed to address the needs of sophisticated chatbot and virtual assistant projects. It works with the leading natural language processing tools.
We provide consultancy and build services for the major conversational platforms including Dialogflow, IBM Watson, OpenDialog and Rasa.