November, 2024

Workshop on Proactive Continuous Operations using Large Language Models (LLMs) and AIOps 

Increasingly demanding user expectations on modern cloud systems' performance, reliability, and offered value lead to increased complexities and uncertainties in system operations. DevOps teams often face complex operational challenges that exceed human abilities, resulting in inefficient or ineffective issue-resolution actions. Most of these challenges stem from the required orchestration of diverse technologies and the interpretation of vast data streams. Consequently, recent data-driven, automation-oriented, and reasoning-focused technological breakthroughs such as AIOps, Digital Twins (DTs), and Generative AI (GenAI) pose a significant opportunity to enhance risk mitigation, root cause analysis, problem resolution, and operational optimization for cloud systems. The "2nd CASCON Workshop on Proactive Continuous Operations using Large Language Models (LLMs) and AIOps: Generative AI as a Catalyst for Innovation" aims to explore the cutting-edge blend of GenAI, AIOps and DTs in modern IT environments. This workshop provides a dynamic platform for exchanging innovative ideas, recent advancements, and practical insights into these transformative technologies for academic researchers and industry practitioners. The primary workshop goals are: i) to foster discussions on how GenAI can drive further enhancing Proactive AIOps; ii) to identify research opportunities and challenges and uncover potential case studies; and iii) to set a roadmap for future development and commercialization of AIOps and DT technologies empowered by GenAI. The workshop will feature a combination of keynote presentations, invited talks, and interactive panels designed to highlight the latest research and practical applications. Participants will be able to engage in collaborative activities, analyze relevant case studies, and discuss the real-world impact of these technologies.

The Speakers \ Organizers

Professor

University of Victoria

Professor

York University

Product Owner

Watson AIOps

IBM

IBM Distinguished Engineer

IBM

PhD Candidate

University of Victoria

Relevant Papers & Resources

H.A. Müller, L.F. Rivera, M. Jiménez, N.M. Villegas, G. Tamura, R. Akkiraju,  I. Watts, E. Erpenbach. Proactive AIOps through Digital Twins, CASCON x EVOKE 2021. Nov 22, 2021

L.F. Rivera, M. Jiménez, N. M. Villegas, G. Tamura, H. A. Müller. The Forging of Autonomic and Cooperating Digital Twins. IEEE Internet Computing, 2021

L.F. Rivera & M. Jiménez, N.M. Villegas, G. Tamura, H.A. Müller. Designing Run-time Evolution for Dependable and Resilient Cyber-Physical Systems using Digital Twins. JIDPS, 2021.