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Act! Most Recent Questions & Answers Blog

DATE: 8/21/2018

Q:

What does "upgrade pricing eligibility policy" mean?

A:

Swiftpage’s Upgrade Pricing Eligibility Policy entitles customers with specific recent releases access to preferred pricing... LEARN MORE

DATE: 8/1/2018

Q:

Where is Act!365 Hosted

A:

Act! 365 uses Amazon Web Services (AWS) hosted in the USA

- Act! 365 Team

DATE: 7/24/2018

Q:


Why 554 5.7.1 [internal] recipient address was suppressed due to customer policy?

A:

As part of the recent changes to E-marketing, Act! 365 now gives more information on your campaign metrics by email. You’ll receive this message due to one of the following three reasons:-

  1. The user has clicked the list-unsubscribe header either on this campaign or a previous one. (this is the most common cause)
  2. The address was invalid (address does not exist)
  3. The user clicked one of your emails and flagged it as SPAM.

You can view the number of Opt Outs and Bounces on a specific campaign in the Campaign History area and drill down to see the specifics.

- Act! 365 Team

DATE: 7/23/2018

Q:

Having this issue with Act4Outlook... all updated and not sure why?

A:

DATE: 7/12/2018

Q:

What is the difference between Act! 365 and Act! Premium Mobile?

A:

DATE: 03/29/2018

Q:

Act! icons missing from Microsoft Outlook toolbar when using Act! 20.1 or later

A:

DATE: 03/27/2018

Q:

Is there a Act! compatibility Matrix list?

A:

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