Privacy Policy

Effective Date: December 1, 2024

1. Consent to Communication
By providing your contact information, you consent to receive communications from Texas Purple Properties LLC, DBA RE Help Group via SMS, phone calls (including automated and pre-recorded calls), and email. These communications may include service updates, inquiries about your use of our services, promotional messages, and account-related information.

You confirm that the phone number and email address provided belong to you and that you have the authority to receive communications through these channels. If your contact information changes, you agree to promptly notify us to ensure uninterrupted communication.

You are agreeing to receive sms customer care-related or one-on-one communication messages from RE Help Group. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. 

Privacy Policy: https://sites.google.com/rehelpgroup.com/home/privacy-policy?authuser=0

Terms & Conditions: https://sites.google.com/rehelpgroup.com/home/terms-conditions?authuser=0

2. Information Collection, Use, and Sharing
Texas Purple Properties, DBA RE Help Group is the sole owner of the information collected on this website. We collect data that you voluntarily provide through contact forms, emails, phone calls, or other direct communication. This information may be retained indefinitely unless you request its deletion.

We use the collected information to respond to your inquiries and improve our services. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We also use Google Analytics to collect website usage data, and cookies may be used for retargeting ads. Retargeting ads may display for up to 540 days after your last visit, as permitted by Google policies. Visitors from the European Union will not see retargeting ads. You can disable cookies or use your browser’s anonymous mode if you prefer not to participate.

3. Your Rights and Choices
You have the following rights regarding your data:

• Access: View the information we have about you.

• Correction: Update or correct your data.

• Deletion: Request that we delete your information.

• Communication Preferences: Opt out of future contact.

To exercise any of these rights, please contact us through our contact form.

4. California Online Privacy Protection Act (CalOPPA) Compliance
We comply with CalOPPA by ensuring your personal information is not distributed to outside parties without your consent.

5. Children’s Online Privacy Protection Act (COPPA) Compliance
We do not knowingly collect information from individuals under the age of 13. Our website and services are directed to users aged 13 and older.

6. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any concerns about this policy or believe we are not adhering to it, please contact us via our contact form. EU residents may also lodge complaints with the Information Commissioner’s Office.