Effective date: [Month Day, Year]
STILL is operated by Mitchell Payne, based in Utah, United States (“we,” “us,” or “our”).
This Privacy Policy explains how information is handled when you use the STILL mobile application and contact us for support.
For privacy questions or requests, contact stillbehereapp@gmail.com.
STILL allows you to enter and save information such as:
Your first name, relationship status, and reminder preferences.
Family members’ names, relationships, birthdays, profile photos, and biographical notes.
Written memories, reminders, important dates, voice recordings, photos, and videos.
Tags associating memories with family members.
This information is generally stored locally on your device. Exceptions include voice processing, information you choose to share or export, and support communications, as described below.
Please provide information about other people only when you have an appropriate basis to do so. Avoid including sensitive information that is unnecessary for your use of the app.
STILL stores your saved memories, family profiles, and settings on your device. It does not provide a public feed or automatically share your family archive with other users.
Local storage is not a guarantee of backup or recovery. Deleting the app, losing your device, or replacing it without a suitable backup may result in lost content.
Your device’s operating system or backup services may include app data in backups, depending on your settings. Those services are governed by their providers’ terms and privacy policies.
STILL includes a feature that attempts to create short titles for voice memories.
When you save a voice recording without a written title, the app may automatically send the recording to a server hosted by Replit. The recording may then be processed through Replit’s AI integration with OpenAI to generate a transcript and a suggested title.
The app may also retry title generation for previously saved recordings that still have a default title.
This processing may involve:
The audio recording.
Spoken information about you or other people.
A generated transcript and title.
Technical information associated with the request.
This feature may not be available or successful in every version or session. A failed title-generation attempt does not necessarily mean that no information was transmitted.
The current app does not have a separate AI-processing switch. To avoid triggering this feature for a new recording, provide a written title before saving it, or use a written memory instead. Adding a title after a recording has already been sent does not undo earlier processing.
Service providers may retain information according to their applicable terms, security practices, and retention settings. Deleting a recording from STILL does not automatically delete information previously processed by a provider.
When the app contacts an online service, that service may receive technical information such as an IP address, request time, response status, and error details.
Our voice-processing service uses technical information to operate the feature, limit excessive requests, troubleshoot failures, and protect against misuse.
We do not use STILL to display advertising or build cross-app advertising profiles.
Depending on the features you use, STILL may request access to:
Microphone: To record voice memories.
Camera: To capture photos and videos.
Photos: To select media for memories or profile photos.
Notifications: To deliver reminders.
You can manage permissions in your device settings. Turning off a permission may prevent the corresponding feature from working.
STILL schedules reminders locally on your device. Notifications may be visible on your lock screen according to your device settings.
Information is used to:
Save and display your memories, family profiles, and reminders.
Organize content by date and family member.
Schedule notifications based on your preferences.
Generate voice-memory titles when that feature is triggered.
Respond to support and privacy requests.
Maintain security, troubleshoot problems, and comply with applicable legal obligations.
We do not sell your personal information or share it for targeted advertising.
Information may be handled by the following providers when you use the relevant services:
Replit: Hosts online services and provides the AI integration used for voice processing.
OpenAI: Processes recordings and transcripts to help generate voice-memory titles.
Google: Provides the Gmail account used for support communications and Google Sites when you visit our support or privacy pages.
Apple: Provides the App Store, iOS permissions, notification delivery, and any device-backup services you choose to use.
These providers’ handling of information is subject to their applicable terms and privacy policies:
Replit: https://replit.com/privacy
If you use an export or sharing feature, the information you send will be handled by your chosen recipient or service. Exported copies are outside STILL’s control.
We may also disclose information available to us when required by law or reasonably necessary to protect rights, safety, or security.
When you email stillbehereapp@gmail.com, we receive your email address, message, and any attachments you send.
We use this information to respond to your request and investigate problems. Please avoid sending private family recordings, photographs, or other sensitive information unless necessary to explain the issue.
Support communications may be retained as needed to resolve your request, maintain relevant records, and meet legal obligations.
Memories marked to remain on your calendar are generally retained locally until you delete them or remove the app’s data.
Items removed from the calendar are intended to remain recoverable in Not on calendar for seven days. Expired items are removed when the app performs its cleanup; removal may not occur at the exact moment the seven-day period ends.
You can delete individual memories in the app or use Delete my data to remove locally stored app data.
Deleting local data does not automatically remove:
Copies you exported or shared.
Copies in device backups.
Emails or attachments sent to support.
Information retained by service providers following earlier processing.
Contact us with questions about information held outside your device. We will address requests as required by applicable law and explain any relevant limitations.
You can manage saved content and settings in the app, change device permissions, and contact us about information we hold.
Depending on where you live, applicable law may give you rights to request access, correction, deletion, or a copy of personal information, or to object to or restrict certain processing.
Send requests to stillbehereapp@gmail.com. We may need to verify your identity before responding. We cannot directly access or recover information stored only on your device.
STILL is intended for parents and adult caregivers, not for children under 13 to use independently.
Adults may save information about their children as part of their private family records. Such information may be included in voice processing if spoken in a recording submitted for title generation.
If you believe a child under 13 has independently provided personal information to us, contact stillbehereapp@gmail.com so we can investigate and take appropriate action.
We take reasonable steps to protect information handled by our services, but no storage or transmission method is completely secure. Please protect your device with an appropriate passcode and keep its software updated.
Our service providers may process information in the United States or other countries where they operate. Privacy laws in those countries may differ from those where you live.
We may update this Privacy Policy as STILL changes. The updated policy will be posted on this page with a revised effective date. Where required by law, we will provide additional notice or obtain consent.
Mitchell Payne
Operator of STILL
Utah, United States
Email: stillbehereapp@gmail.com