Responsibility and self-management

Everyone in the team is responsible for managing their own work and getting results. We do this by updating our Asana (which reflects (y)our priorities) and not our email (which reflects other people’s priorities) every morning or the evening before to prioritize what we need and can get done in the day ahead. The aim is never to focus on being busy but rather in getting results. In everything we do we should be continuously asking ourselves whether what we’re doing is adding value to our customers and product. If it’s not, then we shouldn’t be doing it. We should all understand how each task adds business value. If we cannot answer that question we ought to delete the task from our to-do list.

In order to maintain clarity for what’s important, we encourage each other to delete any task that we won't be able to do within a month. If they're important enough they'll pop back on our radar and we’ll pick it up within a month.

When it comes to suggestions for possible improvements in the company, we want everyone in the team to generate ideas for the areas that they own instead of for others. This doesn’t mean we cannot share ideas with each other. We simply want to make sure that everyone is focused on improving their “house” first before turning their attention to someone else’s.