This privacy policy (“Policy”) describes how Mobile Application Developer (“Mobile Application Developer”, “we”, “us” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide in our iOS mobile application and any of its products (collectively, “Mobile Application”). It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
We receive and store any information you knowingly provide to us in the Mobile Application. You can choose not to provide us with certain information, but this may limit your ability to take full advantage of some of the Mobile Application’s features. Users who are uncertain about what information is mandatory are welcome to contact us.
When you use our iOS app, we may automatically collect the following types of information to implement significant features and provide you with a better experience:
Platform type (iOS)
Operating system version
App usage data (e.g., feature interactions, click count)
Device model and hardware specifications
Preferred device language
Device manufacturer
Device time settings
Screen resolution
Device hardware configuration
Support-Related Information
If you communicate with us via our support section or via email, we may collect your email address, name, and any information voluntarily submitted in connection with such support. This information will only be used to provide support services.
We collect the geographical locations of hotspots, along with the names and addresses of the venues in which they are located. For each hotspot, we collect its router IP (remote IP) address, BSSID, SSID, password protection status and, as applicable, the password.
By uploading the password for a hotspot through our App, you represent and warrant to us that you are the owner of the hotspot or have been authorized by the owner of the hotspot to upload the password through our App. If you are not the owner of a hotspot and have not been authorized by the owner to upload the password, you must not upload the password for that hotspot.
We also collect information about WiFi signal strength, horizontal and vertical accuracy, speed test information, captive portal mode, and the times at which your mobile device is connected to a particular hotspot.
This information is collected to enhance the app's functionality and improve user experience while ensuring compliance with applicable laws and permissions.
The app does use third-party services that may collect information used to identify you.
Links to the privacy policy of third-party service providers used by the app:
Apple Push Notification Service
AdMob
Firebase Analytics for iOS
Firebase Crashlytics
We want to inform you that whenever you use our Service, in a case of an error in the app, we collect data and information (through third-party products) on your device, referred to as Log Data. This Log Data may include information such as:
Device Internet Protocol ("IP") address
Device name
Operating system version
App configuration during usage
Time and date of your app usage
Other app-related statistics
The app may request the following permissions, in accordance with iOS policies:
Notification Access: To send you updates and important app-related notifications.
Location Services (if applicable): To provide location-based features or enhance user experience.
Media Access (if applicable): To allow uploading or sharing media files through the app.
Tracking Permissions: For personalized ads or analytics, as required by iOS. You will be explicitly prompted for consent as per Apple's AppTrackingTransparency framework.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are stored in your device's memory.
This Service does not use cookies explicitly. However, the app may use third-party code and libraries that use cookies to collect information and improve their services. You have the option to either accept or refuse these cookies. Refusing cookies may limit some portions of the Service.
If you have any questions about this Policy, please contact us:
Email: minhtx@proxglobal.com