When marketing rental properties, you will begin by entering them into RentVine and publishing them directly to your PMI website. However, in order to syndicate these listings to anything owned by the ZillowGroup (including Hotpads and Trulia), you must arrange to pay for that. 

PMI has an agreement with Zillow that allows you to post rental listings for a discounted price.  Just email Zillow directly to get that going, and let them know where you'll be syndicating from so they can make sure that your RentVine acocunt is connected properly. You will be billed by Zillow at the end of each month. You will need to ensure this is arranged far in advance of ever needing to publish a listing in order to avoid marketing delays and unnecessary vacancy issues.

For any new franchises looking to sign up for the Premium Feed Connect services, you may reach out to rentalfeedinquiries@zillowgroup.com. Zillow has a team that monitors this alias Monday through Friday, from roughly 8 am EST to 8 pm EST, and they strive to uphold a by-next-business day response time, and are also directed to prioritize PMI franchises.

For any franchises that are existing partners, you may continue to reach out to rentalshelp@zillowgroup.com to get in touch with the support team who has recently been trained to be able to do more than traditional support tasks, and have expanded their knowledge to be able to address other questions as well.

For any urgent matters, or needs for support item escalation,
reach out directly to our PMI Reps and they will escalate as necessary ASAP. 

Jeremiah Born - jeremiahb@zillowgroup.com
Hannah Bear - hannahb@zillowgroup.com