To access your maintenance jobs go to: staff.homhero.com.au
Enter the Account code PHH
Enter your email address & password.
If you have forgotten your password click the forgot password link to reset it.
Click the 3 lines at top left of screen (if using mobile) to see the menu.
Once logged in you can access the following options:
Live Availability: click then select the property you wish to view the calendar of so you can see changeover days / vacancies.
Maintenance Jobs: shows jobs assigned to you
Send Message: sends a message to the PHH Customer Service Team (please call if urgent)
Report Maintenance: use this if you wish to report other issues at the property
Invoices: upload your invoice & link it to a completed job.