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ICTG FAQ
Home
Tech Support Satisfaction Survey
Support Contact Details
More
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Tech Support Satisfaction Survey
Support Contact Details
Wrong CIF ID link to the accounts "Wrong name" "wrong address"
Category / Module
CA, SA, TD, LA
Possible Reasons
1. The CIF ID used for the account was a different person
Solutions
1. Modify the account in HCCA, and link the correct CIF ID for the account, change "yes", verify
Applicable Menu
HCAAC
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