Embedded Files
Category / Module
Category / Module
Transaction
Transaction
Possible Reasons
Possible Reasons
1. Transaction was saved but not posted
1. Transaction was saved but not posted
2. Branch forgot to post transaction
2. Branch forgot to post transaction
3. Decided not to post
3. Decided not to post
Solutions
Solutions
1. Check if the unposted transaction should be posted, if "yes" post the transction in HTM menu, post, give the transaction ID of the unposted transaction, go then submit. - if transaction is not to be posted, go to the HTM menu, function "Delete", give the transaction ID, go then submit.
1. Check if the unposted transaction should be posted, if "yes" post the transction in HTM menu, post, give the transaction ID of the unposted transaction, go then submit. - if transaction is not to be posted, go to the HTM menu, function "Delete", give the transaction ID, go then submit.
2. If still unresolved, report to System Support through OTRS or system.support@producersbank.com.ph.
2. If still unresolved, report to System Support through OTRS or system.support@producersbank.com.ph.
Applicable Menu
Applicable Menu
HTM
HTM
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