Scheduling Installs
Make an equipment request
Create Installation ticket and calendar entry
When coordinating the deployment of a technician for a mobile installation, it is advisable to prioritize assigning a Pro-Vigil Technician located within a 175-mile radius of the installation site. Should a Pro-Vigil Technician be unavailable, the next preferable option is to select an Authorized Service Provider (ASP), rather than opting for a technician from Field Nation (FN). The stipulated proximity criteria for both ASP and FN technicians is within 50 miles of the installation site. In scenarios where neither an ASP nor a Field Nation technician is found within the initial 50-mile radius, it is recommended to expand the search to a 100-mile radius. This approach ensures a comprehensive exploration of available technicians, thereby increasing the likelihood of securing a qualified professional for the mobile installation task.
In the event that no suitable technicians meeting the specified criteria are identified, as a proactive escalation measure, consider reassigning the work and scheduling a Pro-Vigil technician to meet the installation requirements.
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