The problem is your printer is on and ready to print, and then suddenly, you get a printer offline message. This issue is due to an error between your PC and the printer. In addition, this problem can appear due to connection issues, setting configurations, or problems related to compatibility. However, there are various methods to resolve the offline issue on Windows 10, but you need to follow all the steps correctly.
Moreover, you do not need to be tech-savvy to fix a printer offline issue. Anyone can follow the simple instructions given in this blog and solve the issue. By the end of this blog, you will get the answer to how to get HP printer back online.
You must check whether your printer is set to Use Printer Offline mode. This setting must be disabled or unchecked. To change this setting, follow the steps below:
Go to the taskbar and hit the Start button.
And start typing Control Panel and hit Enter.
Then, move to the Devices and Printers option.
On the next screen, you will find the listed printers, select your printer and right-click on it.
From the opened window menu, you need to uncheck the option Use Printer Offline.
Restart your PC and check if the issue still persists.
Did it answer your query on how to get HP printer back online? No? Don’t worry. We have another solution below.
If you notice the frequent offline issue on your HP printer, then you must try the steps given below:
Press the Windows logo + R keys to open the Run command.
Then, type Control Panel in the search box and click OK.
Further, you must select the options shown in the picture below.
Afterward, you will find your printer. If there is a green checkmark on your printer, it means you have already set your printer as default.
But if the checkmark is unavailable, right-click on your HP printer and choose the option Set as default printer.
The above steps will help you set your printer as the default so that the offline issue can be resolved.
Often, an outdated or corrupted printer driver can cause an offline issue. To update an outdated driver, follow the steps given below:
Select the Windows Start button from the taskbar.
Type Device Manager and hit the Enter.
Next, you must click on the Printers option to expand it further.
Further, find your printer and right-click on it.
After right-clicking, a window pop-up will appear.
From the pop-up, select the Update driver option.
Afterward, select the Search automatically option and wait until your printer driver gets updated.
After completing the process, you must restart your computer.
The improper connections between your printer and computer via wires are also the reasons behind this offline error. To solve this issue, follow the steps written below:
First, you should check whether you have connected the USB cable properly to its end. You can try unplugging it and then plug it in again. But if you have a wireless printer, ensure your router and printers are compatible with wireless connectivity.
Plus, ensure the main power cable has no cuts or faults. Unplug it and plug it in again for proper connectivity.
The offline issue can be annoying for many users. However, you should take action to resolve the issue patiently. Incorrect steps can lead to other errors, which might delay your printing tasks. Hence, we have compiled all four troubleshooting methods to save you precious time. These troubleshooting methods are the common methods that can easily fix your HP printer offline issue. Likewise, the above methods will keep you away from searching for the same thing as how to get HP printer back online.
Frequently Asked Questions (FAQs)
The HP printer offline issue represents the communication failure that hinders the printing tasks. Due to this failure, the printer cannot communicate with your computer or mobile devices. In addition, your printer can’t receive the new print jobs, making it completely lose its ability to print anything. Therefore, you should pause the print jobs until you fix the issues.
There are various ways to get your HP printer back online. See the steps below to learn how to do this:
Navigate to the Control Panel by searching it on the search bar from the taskbar.
On the Control Panel, select the option Devices and Printers.
After that, find your HP printer and right-click on it.
Then, choose the option Set as default printer.
Restart the computer and check if your printer is back online.
You can use your printer offline when it is connected to a hard-line connection to your computer. The computer needs a medium to communicate with your PC to read and transmit the information from the hard drive to the printers. The printer itself does not have a hard drive. So, bringing your printer back online means you can print your files without directly connecting to your device.