During the application process, you will be asked to list a registered agent. A registered agent is someone who is registered as an agent in Florida that will be able to accept documents on your behalf if you are unable to. Please see page 5 of the Mail In Application for more information about the registered agent requirement.

The Florida Telehealth Department and Presence are unable to recommend a registered agent, however, the information listed below should help you get started. Family/friends that you have in Florida cannot be listed as your registered agent unless they are registered as an agent in Florida.

Link to a registered agent site: https://www.ursagents.com/

• This link is provided to you as a reference. 

• You do not have to use a registered agent from this site if you do not wish to.

• If you go through this agency, there is a $99.00 annual fee that you will need to pay.

• Do not list Presence's information when filling out the service request.

  • • When it asks for a company name, put your name

    • When it asks what type of company you are or something along these lines (LLC, Individual, etc...) select individual

Link to a registered agent site: Sunshine Corporate Filings

• This link is provided to you as a reference. 

• You do not have to use a registered agent from this site if you do not wish to.

• If you go through this agency, there is a $35.00 annual fee that you will need to pay.

• Do not list Presence's information when filling out the service request.

  • When it asks for a company name, put your name

  • When it asks what type of company you are or something along these lines (LLC, Individual, etc...) select individual

Once identification and communication with a registered agent has been established:

• Visit https://dos.myflorida.com/sunbiz/ 

• Click “Search Records” 

• Choose “Registered Agent Name.” 

• Type in the registered agent’s name to verify that the name and address match the registered agent information provided in the application for registration. 

Please note that this information is provided to you as a reference.  It is the responsibility of the provider to confirm the process and fees. Presence does not take responsibility for the information provided above.

To complete your Florida Telehealth License application, a background check with fingerprinting is required. 

You have two options listed below. Please select the option that best suits you.

Option 1: LiveScan Fingerprints
Use an approved LiveScan vendor listed HERE.

• Please click into the vendors websites to gather information about their process and fees. Contact the vendor if you have questions about their process.

• Make sure to tell the vendor that a photo must be submitted with your fingerprints. The photograph is required for secure identity verification and to prevent fraud. The photo links the applicant's face directly to their fingerprints, ensuring the person undergoing the background check is the same individual seeking licensure.

• If you're not near one of these vendors, use Option 2 (listed below).
  
  

Option 2: Hard Card Fingerprints (Fingerprinting Cards)

Step 1: Get Fingerprinted

• Contact a local police station or fingerprinting agency.

• Ask if they have two blank FD-258 fingerprint cards.

• If not, you can order them on Amazon and bring them to your appointment.

Step 2: Complete the Cards
Fill out both fingerprint cards as follows:

• Signature of Person Fingerprinted: Your signature

• Residence of Person Fingerprinted: Your address

• Employer and Address: Leave blank

• Reason Fingerprinted: Florida Licensure

• ORI: EDOH4740Z

• Fill in all personal information fields, including your Date of Birth.
  
  

Step 3: Mail the Cards

• Mail the completed cards to one of the providers in the /out-of-state-providers list.

  1. • Why? The Florida Board requires your fingerprints to be processed by one of these vendors.

• Contact a few providers first to check their process, availability, and fees.

During the application process, you will be asked to submit information about your liability coverage and malpractice insurance such as the name of your Insurance Provider and your Policy Limits.

Florida Statutes, requires all telehealth providers to maintain professional liability coverage or financial responsibility that includes coverage or financial responsibility for telehealth services provided to patients not located in the provider’s home state. 

A copy of your liability insurance is not required.

If you are a W2 Employee with Presence, please reach out to brittany.ellis@presence.com to go over the liability insurance requirement.

To qualify as a telehealth provider in Florida, you must have an out-of-state license or certification that is the same or substantially similar to those listed in section 456.47(1)(b), Florida Statutes. 

Department of Education Certifications/Licenses will not be accepted.

You will be asked to submit your out of state license number during the application process. You do NOT need to submit a copy of your license to the Florida Board.

Telehealth staff will attempt to complete license verifications online. If unavailable online or if the online verification lacks sufficient detail, you will be required to request an official verification from your state. License verifications must be received directly from the licensing authority.

Please have the licensing authority send the license verification to the email address or mailing address listed below if requested:

Email Address: 

MQA.Telehealth@flhealth.gov 

Mailing Address: 

Telehealth 4052 Bald Cypress Way, Bin C-11 

Tallahassee, FL 32399-1708 

A copy of your license will not be accepted in lieu of official verification from the licensing agency. 

Online Application Link

• Do NOT apply for the Mobile License

• For the online application, please make the following selections:

  • For "Choose a Board/Counsel" - Select "Out-of-State Telehealth Providers"

• If you reside in Florida, you are not eligible to apply for the Telehealth License

Requirements that you need to submit with your application:

• (Step 2) Liability Insurance Information

• (Step 1) Registered Agent 

• Application fee: $0.00