FAQs

I am using a Mac, how can I connect to the P-Drive?

In Finder, at the bottom of the Go menu items you will find "connect to server" - or use the keyboard shortcut Command-K. Enter the server address

smb://files/Pomfret

Connect to server

I'm still having trouble, how do I contact tech support?

  • Send an email to techsupport(at)pomfretschool.org
  • Submit a ticket at http://pomfret.jitbit.com
  • On a Mac, go to "Self Service" app (which you will find on your dock or in the Applications folder) it will be the second item down on the left: Ticket/Submit Help Ticket