Privacy Policy

Last Updated: 3rd July 2026

1. INTRODUCTION

We respect your privacy and are committed to being transparent about how we collect, use, and protect your personal information. This Privacy Policy explains how we (hereafter referred to as “Pollit Social,” “we,”, “app”, “platform”, “us,” or “our”) handle data from users who interact with our app, social media channels, email lists, and other related online services (collectively, the “Services”). It also explains your rights under United Kingdom law (UK-GDPR), U.S. federal laws (such as COPPA), and international data protection laws (including the GDPR for EU residents). By visiting or using our app, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1.1.              Information About The App

1. App Name: Pollit Social

2. Email: Admin@pollitsocial.com

3. Business Jurisdiction: United Kingdom

4. Operational Presence: United Kingdom (online operations only)

2. INFORMATION COLLECTION FOR SERVICES

We collect information directly from you and automatically when you visit or interact with our Services.

2.1 Information You Provide Voluntarily

You may choose to share personal information with us directly in several ways. The information you provide helps us respond to your requests, personalize communications, and improve our services.

2.1.1. Contact Forms and Email Correspondence

When you contact us via online forms or send an email to our support or business addresses, we may collect:

a.       Your full name

b.       Email address

c.       Any information voluntarily included in your message (such as inquiries, feedback, or attached documents)

This data is used exclusively to respond to your query, provide customer support, and maintain service records for quality assurance.

2.1.2. Newsletter and Promotional Subscriptions

If you opt in to receive newsletters, promotional offers, or company updates, we collect:

a.       Your name

b.       Email address

You can unsubscribe from these communications at any time by following the “unsubscribe” link provided in our emails or by contacting us directly.

2.1.3. Social Media Interactions

If you engage with our brand on social media platforms (for example, by following, commenting, tagging, or messaging us), we may collect publicly available profile information in accordance with the platform’s terms of service.
This can include:

a.       Display name and username

b.       Public profile photo

c.       Comments or messages you send us directly

d.       Engagement data such as likes, shares, or mentions

This information helps us understand audience engagement, respond to interactions, and build community relationships responsibly.

2.2 Information Collected Automatically

When you visit or interact with our app, certain data is collected automatically through digital tracking technologies. This information is essential for app optimization, analytics, and security purposes.

2.2.1. Cookies and Tracking Technologies

We use cookies, tracking pixels, and analytics scripts to:

a.       Understand how visitors navigate and interact with our app

b.       Measure traffic patterns, conversion rates, and content effectiveness

c.       Remember user preferences (e.g., language or region)

You can manage or disable cookies in your browser settings, but doing so may affect certain app functionalities. To know more make sure to read of Cookie Policy.

2.2.2. Log Data

Your browser or device automatically shares certain information with our servers, including:

a.       IP address

b.       Browser type and version

c.       Operating system and device type (mobile, tablet, or desktop)

d.       Referring or exit pages

e.       Date, time, and duration of visit

This data is aggregated and used for system administration, troubleshooting, and cybersecurity purposes. It does not personally identify users unless combined with voluntarily submitted information.

2.2.3. Usage Patterns and Analytics

We analyze aggregated usage patterns such as:

a.       Pages and sequence of navigation

b.       Average time spent per page

c.       Clicks, scrolls, and engagement metrics

These insights enable us to enhance app design, improve content structure, and ensure a smoother browsing experience for all visitors.

2.3. Information Received from Third Parties

We may occasionally receive information about you from third-party services or partners who assist in our operations. This data is used only for legitimate business purposes such as marketing analytics and service enhancement.

2.3.1. Social Media and Advertising Platforms

We may receive summarized insights from platforms such as Facebook, Instagram, or Google Ads to help us measure the performance of our marketing campaigns. These insights may include:

a.       Audience demographics (aggregated and non-identifiable)

b.       Engagement metrics (impressions, clicks, or reach)

We do not receive or access your private social media data without your explicit consent.

2.4 Data Integrity and Restrictions

We maintain a strict policy against the trading or unauthorized distribution of user data and do not buy, sell, or rent personal data to any entity for marketing or commercial purposes. Any information shared with third parties is limited to service providers operating under binding confidentiality and data protection agreements. All external transfers comply with applicable privacy laws and security standards.

3. HOW IS YOUR INFORMATION USED?

We use collected data strictly for lawful, transparent, and limited purposes. Every use of personal information aligns with our privacy obligations, legitimate business interests, and your consent where applicable. The following subsections explain how and why we use your information.

3.1. To Provide, Operate, and Improve Our Services

We process your personal information to deliver our services effectively and enhance your overall experience.

3.1.1. Service Delivery

Your information enables us to provide consistent service quality, ensure system performance, and resolve any technical issues you may encounter. We use the collected data to operate and maintain the functionality of our app and digital platforms and enable you to access and navigate different sections of our app seamlessly.

3.1.2. Customer Support

When you contact us, we use your provided details (e.g., name, email, and message) to:

a.        Respond to inquiries and provide personalized support.

b.   Maintain service logs for quality control, dispute resolution, and customer satisfaction.

These interactions are stored securely to improve our future responsiveness and maintain a reliable support process.

3.2. Communication Purposes

We may use your contact information to stay connected with you through service-related updates, newsletters, and transactional notices.

3.3 Maintenance of Safety, Security, and Legal Compliance

We use certain technical and personal information to maintain the safety, security, and integrity of Pollit Social, its users, and operations. This includes detecting and preventing fraud or unauthorized activities, monitoring for suspicious behavior, and protecting against spam, abuse, and automated attacks. We also comply with applicable laws and lawful requests from authorities, enforce our Terms of Service, and safeguard our legal rights. To ensure platform integrity, we apply encryption, access controls, and regular security audits, and we require all third-party service providers to meet equivalent privacy and data protection standards.

3.4. To Support Marketing, Analytics, and Business Development

We rely on analytics and performance insights to improve our products and reach the right audiences ethically and efficiently.

3.4.1. Understanding Visitor Demographics and Behavior

We analyze aggregated information about how users interact with our app, such as:

a.        Page visits, session duration, and traffic sources.

b.       General demographic insights (age range, location trends, interests).

c.        Conversion metrics that reflect engagement levels.

This information helps us optimize marketing strategies and refine user experiences.

3.4.2. Performance Measurement and Research

Through analytics and advertising tools, we measure how effectively our campaigns perform. This includes tracking impressions, clicks, and conversion rates while maintaining compliance with advertising platform policies. No personally identifiable information is shared for this purpose without explicit consent. We use aggregated and anonymized data to evaluate new features, improve service delivery, and explore business opportunities responsibly. This ensures that innovation remains aligned with privacy protection and user trust.

4. COOKIES POLICY AND TRACKING TECHNOLOGIES

Pollit Social uses certain tracking technologies within its mobile app to improve performance, personalize user experience, and maintain security. This Cookie & Tracking Policy explains what tracking technologies are used, why we use them, and how you can manage or disable them. Although our app does not use traditional browser cookies, we may use equivalent mobile identifiers and SDK-based tracking tools (collectively referred to as “cookies”) that function similarly for analytics and user preferences. By continuing to use the Pollit Social app, you consent to the use of these technologies as described in this policy.

4.1. What Tracking Technologies We Use

Pollit Social may use the following types of cookies or equivalent SDK tools:

a. Essential Cookies (Strictly Necessary)
These are required for the app to function properly. They enable basic operations such as login authentication, account management, and security verification. Disabling them may cause parts of the app to malfunction.

b. Performance & Analytics Cookies
We use analytics tools (such as Firebase Analytics or similar SDKs) to understand how users interact with the app. These tools collect aggregated information such as device type, app version, usage duration, and crash reports. This data helps us improve performance and user experience.

c. Functional Cookies
These enable personalization, such as remembering user preferences (e.g., language, theme, or notification settings) and enhancing navigation and usability within the app.

d. Security & Fraud Prevention Tools
These track activity patterns to detect unusual behavior, prevent unauthorized access, and protect the platform against abuse or spam.

e. Advertising or Marketing Identifiers
At present, Pollit Social does not display ads or use marketing identifiers. If advertising features are introduced in the future, we will update this policy and seek user consent as required by law.

4.2. How You Can Manage or Disable Cookies

As Pollit Social is a mobile app, tracking preferences are managed through your device settings rather than browser controls. You can control or reset permissions by adjusting your device’s privacy and app settings:

1. On Android: Go to Settings → Privacy → Ads or App Permissions.

2. On iOS: Go to Settings → Privacy → Tracking or App Permissions.

Disabling certain SDK permissions may limit functionality or personalized content delivery.

4.3. Third-Party Technologies

Some analytics and functionality tools used in Pollit Social are provided by third parties (e.g., Firebase, OneSignal, or similar SDKs). These providers process data on our behalf under strict data protection agreements and do not access user content for their own purposes. All third-party vendors comply with UK GDPR and equivalent data protection standards.

5. CHILDREN’S PRIVACY (COPPA COMPLIANCE)

Pollit Social’s app is intended for parents and guardians, not children under 13. We do not knowingly collect personal data from children. If we discover that we have collected personal information from a child under 13 without verified parental consent, we will delete it promptly.

6. UNITED KINGDOM DATA PROTECTION RIGHTS (UK GDPR & DATA PROTECTION ACT 2018)

In addition to the general privacy protections described throughout this Policy, United Kingdom residents are protected by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This section explains your legal rights regarding how your personal data is collected, used, shared, and retained by Pollit Social.

6.1. Your Rights Under UK-GDPR

If you are a resident of the United Kingdom, you have the following rights in relation to your personal data:

a. Right to Be Informed
You have the right to be informed about the collection and use of your personal data, including why it is needed, how it will be used, and how long it will be kept.

b. Right of Access
You can request a copy of the personal data we hold about you and information about how we process it (“data subject access request”).

c. Right to Rectification
You have the right to request correction of any inaccurate or incomplete personal data that we hold.

d. Right to Erasure (“Right to Be Forgotten”)
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where it has been unlawfully processed.

e. Right to Restrict Processing
You can ask us to limit how we use your data, for example, while verifying its accuracy or handling an objection you have raised.

f. Right to Data Portability
You may request to receive your personal data in a structured, commonly used, and machine-readable format, or to have it transmitted directly to another organization where technically feasible.

g. Right to Object
You have the right to object to the processing of your personal data for reasons relating to your particular situation, including profiling or direct marketing.

h. Rights Related to Automated Decision-Making and Profiling
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects.

i. Right to Lodge a Complaint
If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk

7. LEGAL BASIS FOR PROCESSING (GDPR & USA/CCPA)

If you reside in the European Economic Area (EEA), the United Kingdom, or the United States, the processing of your personal data by Pollit Social is carried out in accordance with the principles set forth under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

7.1. Legal Basis

a. Consent. We rely on your consent when you voluntarily provide information, create an account, subscribe to communications, or agree to the use of analytics or optional features.

b. Contractual Necessity. We process your personal data when it is required to fulfill or perform an agreement with you, such as maintaining your account, providing app functionality, or responding to service inquiries.

c. Legitimate Interests. We process data when it is necessary for purposes such as improving app performance, enhancing user experience, analyzing trends, ensuring platform security, or preventing fraud — while balancing these interests against your fundamental rights and freedoms.

d. Legal Obligation. We may retain or disclose your personal data when required to comply with applicable laws, tax or accounting regulations, or lawful requests from public authorities.

7.1. User Rights Under GDPR and CCPA

If you are located in the EEA, United Kingdom, or United States, you have the following rights regarding your personal data:

a. Right of Access. You can request a copy of the personal data we hold about you.

b. Right to Rectification. You have the right to request correction of any inaccurate or incomplete personal information we maintain about you.

c. Right to Erasure (“Right to Be Forgotten”). You can request deletion of your personal data when it is no longer necessary for processing, or where you withdraw your consent.

d. Right to Restrict or Object to Processing. You may request to limit or object to how we use your personal data in certain situations, including for marketing purposes.

e. Right to Data Portability. You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.

f. Right to Withdraw Consent. You can withdraw your consent at any time for processing activities based on your prior consent.

g. Right to Non-Discrimination (for CCPA Users). Exercising your privacy rights will not result in any denial of service, different pricing, or reduced quality of service.

You can exercise any of these rights by contacting us at admin@pollitsocial.com.

8. INTERNATIONAL DATA TRANSFERS

Pollit Social operates from the United Kingdom. If you access our app from outside the U.K. your data may be transferred to and processed outside of U.K. which may have different privacy protections than your country. We ensure that any cross-border data transfers comply with UK-GDPR standards through contractual safeguards such as Standard Contractual Clauses (SCCs) and limited data retention.

9. DATA RETENTION AND SECURITY

We keep personal data only as long as necessary for the purposes stated here, or as required by law.

1. Communication records: Up to 24 months.

2. Purchase-related data: Retained as required by tax and accounting laws.

3. Newsletter subscriptions: Until you unsubscribe.

We implement reasonable technical and administrative safeguards, including SSL encryption, firewall protection, limited employee access, and routine security assessments. However, no method of internet transmission is 100% secure and by using our app, you acknowledge these inherent risks.

10. THIRD-PARTY LINKS AND INTEGRATIONS

Our app or social media pages may include links to third-party apps, embedded videos, or affiliate platforms. We are not responsible for the privacy or security of third-party apps. Before interacting with any third-party content, please review their privacy policies.

11. EMAIL COMMUNICATIONS AND MARKETING

You may opt-in to receive newsletters, offers, or updates. Each email includes an unsubscribe link to stop receiving marketing messages. We comply with the CAN-SPAM Act (U.S.) and GDPR consent standards for email communications. Unsubscribing from emails does not affect necessary service communications.

12. UPDATES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect new laws or business changes. When we do, the “Last Updated” date at the top will change. We encourage you to review this page periodically to stay informed.

13. GOVERNING LAW

This Privacy Policy and any disputes related to it shall be governed by and interpreted under the laws of the State of United Kingdom, without regard to conflict of law principles. However, where United Kingdom privacy laws or international regulations (e.g., GDPR) apply, we comply to the minimum required extent.

14. YOUR CONSENT

By using our app, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree, please stop using our app immediately.

15. CONTACT

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us: admin@pollitsocial.com. Response Time: Within 30 business days

© 2025 Pollit Social – All Rights Reserved.